Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Hines

Phoenix,AZ

Summary

Dynamic culinary professional with extensive experience at Joe's Crab Shack, excelling in food safety and sanitation. Proven ability to enhance customer satisfaction through exceptional service and efficient operations. Skilled in cooking techniques and knife skills, consistently delivering high-quality dishes while fostering strong team collaboration. Extensive experience in all customer service settings.

Overview

5
5
years of professional experience

Work History

Chef

Joe's Crab Shack
06.2024 - 12.2024
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.

Bartender

Blanco
07.2023 - 04.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Dishwasher

Seasons 52
11.2022 - 05.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Owner

Hidden Treasures
05.2020 - 06.2021
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Education

BBA - Accounting

Tennessee State University
Nashville, TN
06-2004

Skills

  • Food safety and sanitation
  • Customer service
  • Knife skills
  • Cooking techniques

Timeline

Chef

Joe's Crab Shack
06.2024 - 12.2024

Bartender

Blanco
07.2023 - 04.2024

Dishwasher

Seasons 52
11.2022 - 05.2023

Owner

Hidden Treasures
05.2020 - 06.2021

BBA - Accounting

Tennessee State University

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