JEFFREY HORASH
ANAHEIM,CA
Summary
Motivated Sales Professional with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and contributing to team success. Demonstrates effective communication and negotiation skills.
Overview
41
41
years of professional experience
Work History
Sales Representative
BWLLC Inc. Dba Best Windows and Doors OC
07.2018 - Current
- Met with current clients to assess needs and develop improvement plans.
- Arranged potential client contacts, cultivated relationships, and followed through all service needs.
- Developed customized solutions for clients, resulting in enhanced customer satisfaction and retention.
- Elevated client engagement levels through regular communication updates and strategically planned touchpoints.
- Negotiated contracts and closed sales with new and existing clients.
- Leveraged CRM tools to effectively manage leads, ensuring timely follow-up and improved conversion rates.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
Sales Representative
Win-Dor Windows and Doors
05.2002 - 07.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Exceeded sales targets through effective planning and goal setting.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
Regional Outside Sales Rep- Northern New England
Mohawk Finishing Products
05.1996 - 08.2001
- Advocacy for underperforming territories resulted in targeted support resources being allocated.
- Maintained accurate records of all activities related to prospecting, lead generation, proposals, contracts, and closed deals in CRM system.
- Increased sales revenue by identifying and pursuing new business opportunities within assigned territory.
- Sales training materials were updated based on personal experiences in the field.
- Facilitated contract negotiations to secure favorable terms for both the company and clients while closing deals successfully.
- Attended industry trade shows and networking events to increase brand visibility and generate leads.
- Collaborated with internal teams to develop customized solutions for clients, resulting in increased sales volume.
- Built strong customer relationships through regular communication, follow-up, and exceptional service.
- Exceeded sales targets by effectively conducting product demonstrations and persuasive presentations.
- Expanded existing accounts by proactively identifying upsell opportunities and cross-selling additional products or services.
- Feedback from customers was utilized to make improvements in product offerings.
- Set up appointments with potential and current customers to promote new products and services.
Deli Department Manager
Pavilions Grocery Store
08.1990 - 05.1996
- Monitored food quality closely throughout preparation stages from receiving shipments to production to presentation at the counter or display case.
- Delivered front-end support to staff during rush periods.
- Managed staff performance through regular evaluations, providing constructive feedback and coaching opportunities.
- Cultivated a positive work atmosphere prioritizing employee morale which resulted in low turnover rates high levels of satisfaction among team members.
- Implemented cost control measures to reduce waste and optimize profits without sacrificing quality or customer experience.
- Increased sales with creative merchandising strategies, such as cross-promotion and seasonal product displays.
- Maintained a clean and sanitary deli environment, adhering to health department regulations and company policies.
- Enhanced customer satisfaction by ensuring prompt and courteous service at the deli counter.
Interior Communications Electrician 2nd Class
United States Navy, USN
08.1984 - 08.1990
- Drove operational excellence by consistently meeting or exceeding established deadlines for repairs, installations, and maintenance tasks.
- Promoted safety awareness among team members through regular safety briefings and by modeling proper use of personal protective equipment.
- Optimized navigation capabilities through accurate installation and calibration of gyrocompass systems on naval vessels.
- Reduced downtime by conducting routine maintenance checks and implementing preventive measures for communication systems.
- Streamlined operations by installing and maintaining shipboard communication equipment, ensuring optimal performance.
- Expedited repairs by efficiently diagnosing malfunctions using test equipment such as multimeters, oscilloscopes, and signal generators.
- Enhanced system functionality by troubleshooting and repairing complex interior communication systems.
Education
High School Diploma -
Pacifica High School
Garden Grove, CA06-1983
Skills
- Client account development
- Customer relationship management
- Lead prospect management
- Customer service
- Customer relations
- Customer relationship building
- Sales expertise
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales closing
- Sales consultation
Timeline
Sales Representative
BWLLC Inc. Dba Best Windows and Doors OC
07.2018 - Current
Sales Representative
Win-Dor Windows and Doors
05.2002 - 07.2018
Regional Outside Sales Rep- Northern New England
Mohawk Finishing Products
05.1996 - 08.2001
Deli Department Manager
Pavilions Grocery Store
08.1990 - 05.1996
Interior Communications Electrician 2nd Class
United States Navy, USN
08.1984 - 08.1990
High School Diploma -
Pacifica High School
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