Dynamic legal and business leader with a proven track record at Century Law Firm, PLLC, Century Consulting Services and Century Services, excelling in operations management and strategic planning. I have expertise in optimizing cash flow and enhancing quality service for our clients. I have successfully driven substantial revenue growth while fostering team collaboration, superior service to clients, unmatched client retention and effective compliance. I am committed to delivering exceptional client service and operational excellence.
I have over a decade of experience as a leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. I also excel in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Prior to building Century Services, Century Consulting Services, and Century Law Firm, PLLC, and guiding them toward success as companies, I worked for Strategic Financial Solutions. I spent my time there learning the debt relief industry. In learning the industry from the inside of a major company at the time, I simultaneously became their top producer in Sales. I enrolled over $33,000,000 of consumer debt for their company. In learning the details of their business I began to see that the industry was missing a company that offered superior representation and services to their clients and that fueled and motivated the creation and development of Century. Prior to working at Strategic Financial Solutions and being embedded in the debt relief industry I obtained my Bachelor of Arts from Boston University, and my Law Degree from Pace University. I currently have 13 years of experience working in the debt relief industry. Over 11 of those years were spent running my company Century Law Firm and gaining experience as an owner and CEO of the debt relief company with the highest retention rate, highest graduation rate, and highest ratio of 5 star customer reviews of any other Debt Relief company in the industry.
●Worked warm inbound leads who had an explicit need for our financial services
● Listened and understood each client’s individual goals and challenges
● Spent several hours a day on the phone with prospective clients
● Provided description of services and contract review with every prospective client
● Worked evenings with the option of weekends to boost sales
●Enrolled and then maintained client relationships once leads became active clients
● Successfully enrolled and graduated consumers totaling over $33,948,000 of consumer debt through our financial programs.