Jeffrey Houchen
Independence,MO
Summary
Retired from full time work in March of 2024. Looking for part time work in a fun environment to supplement my retirement
Overview
19
19
years of professional experience
Work History
Driver
Boyd Delivery Systems
10.2004 - 03.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
Education
No Degree - Business Management
Central Missouri State University
Warrensburg, MONo Degree - Business Management
State Fair Community College
Sedalia, MOHigh School Diploma -
LaMonte RIV Senior High
La Monte, MO05-1977
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Punctual and reliable
- Punctuality
- Problem-solving
Timeline
Driver
Boyd Delivery Systems
10.2004 - 03.2024
No Degree - Business Management
Central Missouri State University
No Degree - Business Management
State Fair Community College
High School Diploma -
LaMonte RIV Senior High