With a proven track record at A Better Moving & Storage, I excel in efficient route planning and exceptional customer service, ensuring timely and safe deliveries. Leveraging GPS technology, I've enhanced route efficiency, demonstrating strong problem-solving skills and a commitment to punctuality. My approach has consistently driven customer satisfaction and operational excellence.
Overview
21
21
years of professional experience
Work History
Driver/Lead Mover
A Better Moving & Storage
Carmichael, CA
05.2004 - Current
Performed pre-trip inspection checks and reported problems to supervisor.
Followed routes assigned by dispatchers to meet delivery objectives.
Maintained delivery schedules without compromising safety.
Utilized GPS and maps for efficient route planning.
Verified the contents of inventory loads against shipping papers.
Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
Adhered to traffic laws and regulations to prevent accidents.
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Loaded and unloaded merchandise efficiently to meet demanding route targets.
Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
Maintained confidentiality of sensitive materials during transport.
Adhered to company policies and procedures related to safety and security standards.
Communicated effectively with dispatch and customers to provide status updates.
Collected payments for goods delivered or unloaded.
Reported any incidents involving the truck or its cargo to management immediately.
Managed time effectively to meet tight delivery deadlines.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Coordinated with team members and remained flexible in work scheduling to meet service needs.
Maintained accurate logs of vehicle inspections and repair status.
Documented daily mileage, gas, and other data.
Delivered goods and services to customers on time and in excellent condition.
Utilized GPS navigation systems to plan efficient routes for deliveries.
Provided excellent customer service by answering questions about services offered or providing additional information as needed.
Planned, coordinated and supervised the movement of goods from origin to destination.
Helped clients completing stressful moves by being professional, supportive and efficient.
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Protected items by wrapping in cling film, padded moving blankets and tape.
Protected company inventory by maintaining and organizing storage areas.
Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Disassembled and reassembled furniture as required, keeping track of all components.
Cleaned up work areas after moves, leaving clients' spaces tidy.
Navigated routes efficiently, ensuring timely arrival at destinations.
Packed household goods, labeling boxes accurately for easy unpacking.
Transported materials and pallets between areas.
Collaborated with other movers when loading large equipment to prevent potential accidents.
Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Tagged and wrote identifying information on containers, boxes and cargo.
Conducted pre-move surveys to estimate the volume and type of items for moving.
Braced, padded and supported items in packages to prevent shifting and damages.
Prepared documents related to cargo movements such as manifests, invoices, according to company procedures.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Followed customer instructions about placement of items and special considerations for handling.
Transported clients to specified destinations safely and on-time.
Saved fuel by leveraging GPS to identify faster routes.
Enhanced customer satisfaction by providing courteous and professional service.