Jeffrey Ihm
Fort Myers,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Over 30 years of Sales, Business Development, Customer Service and Management experience in a fast paced, competitive environment, while exceeding expectations, outperforming quotas. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Education
Bachelor of Science - Social And Behavioral Sciences
05.1989
- Education and Athletic Scholarship Recipient
- 3.0 GPA
- Extracurricular Activities: NCAA Lacrosse National Champion
- Elected Captain of Lacrosse Team Senior Year
Skills
- Team Leadership
- Business development and planning
- Negotiations
- Decision-Making
- Exceptional interpersonal communication
- Team Building and Leadership
- Effective workflow management
- Exceptional telephone etiquette
- Conflict resolution techniques
- Relationship Building
- Call Center Management
- Account Management
- Project Management
Accomplishments
- Collaborated with team of 15 in the development of financial compliance initiative for a newly formed public company.
- Supervised team of 24 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved production flaws which led to re-engineering the manufacturing process, and eliminating waste.
- Achieved and exceeded quota by creating strategies that were fresh and "outside the box" relationship building techniques resulting in accuracy and efficiency.
- Created sales policies and procedures for start up company in the deli meats and cheese provisioning company resulting in doubling the companies revenue within a six month period.
Certification
- Certified Quality Assurance Associate, American Society of Quality - 2020=present
- SAP Certification, SAP - 2019
Timeline
Johns Hopkins University - Bachelor of Science, Social And Behavioral Sciences