Jeffrey Jeffus
Chester,AR
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
13
13
years of professional experience
Work History
Owner
Jeffus Log Home Stain & Service
06.2021 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
Founder
8650 Restoration
02.2015 - Current
- Established a successful business by identifying market needs and developing innovative solutions.
- Attracted top talent for the company, fostering a collaborative and high-performance work environment.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Implemented efficient operational processes to optimize productivity and resource allocation.
- Developed strong partnerships with key industry players, contributing to an increased market presence.
- Drove revenue growth by launching new products and services that met customer demands.
- Expanded the company''s geographical reach, opening new markets and increasing profitability.
- Spearheaded marketing initiatives that effectively communicated brand value propositions, resulting in higher customer acquisition rates.
- Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.
Convention Sales Manager
Fayetteville, AR CVB
01.2013 - 08.2015
- Boosted event attendance by implementing creative marketing strategies and promotional materials.
- Secured high-profile clients through targeted outreach and relationship-building efforts.
- Collaborated with event planners to create seamless experiences for convention attendees.
- Streamlined booking processes, enhancing customer satisfaction and increasing repeat business.
- Negotiated favorable contracts with vendors, resulting in cost savings for the organization.
- Developed customized sales proposals that catered to the unique needs of each potential client.
- Coordinated site visits for prospective clients, showcasing the venue''s amenities and features.
- Exceeded annual sales targets by consistently pursuing leads and closing deals efficiently.
- Managed a diverse portfolio of accounts, ensuring personalized attention for each client''s needs.
- Implemented effective follow-up strategies after events, leading to increased client retention rates.
- Provided exceptional customer service throughout the entire sales process, from initial inquiry to post-event support.
- Organized and executed successful trade show appearances, generating valuable leads for future conventions.
Director of Operations
Greenhouse Grille
03.2011 - 06.2013
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
Education
Associate of Applied Science - Landscape Horticulture
North Central Texas College
Gainesville, TXMasters Level Certificate - Hospitality And Recreation Marketing
Cornell University
Ithaca, NY05.2014
Skills
- Design, Project Management, Sales, Marketing, Event Marketing, Restoration Consulting, Luxury Lifestyle Sales
Accomplishments
Featured on HGTV's "Fixer to Fabulous," season 4, episode titled "Dated Log Cabin Turns Forever Home."
Affiliations
- Landscape Designer
- Classical Guitarist
- Composer
Timeline
Owner
Jeffus Log Home Stain & Service
06.2021 - Current
Founder
8650 Restoration
02.2015 - Current
Convention Sales Manager
Fayetteville, AR CVB
01.2013 - 08.2015
Director of Operations
Greenhouse Grille
03.2011 - 06.2013
Associate of Applied Science - Landscape Horticulture
North Central Texas College
Masters Level Certificate - Hospitality And Recreation Marketing
Cornell University
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