Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Johnson

Kansas City,KS

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. A proactive and hardworking individual focused on continuous operational improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact the company. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

32
32
years of professional experience

Work History

Manager of Operations

Sharks Restaurant & Billiards
Shawnee, KS
05.2011 - 09.2023
  • Managed purchasing, sales, marketing and customer account operations efficiently
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Bartender

Mac's place
Edwardsville , KS
05.2007 - 08.2011
  • Kept bar presentable and well-stocked
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Crafted special drink and cocktail menu items for seasonal offerings
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Assisted with inventorying beverage stock and bar supplies.

Owner

J & J Building Maintenance
Bonner Springs, KS
02.1992 - 03.2008
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.

Education

Some College (No Degree) - Business Administration

Johnson County Community College
Overland Park, KS

Skills

  • Financial Oversight
  • Program Administration
  • Data Management
  • Administrative Management

Timeline

Manager of Operations

Sharks Restaurant & Billiards
05.2011 - 09.2023

Bartender

Mac's place
05.2007 - 08.2011

Owner

J & J Building Maintenance
02.1992 - 03.2008

Some College (No Degree) - Business Administration

Johnson County Community College
Jeffrey Johnson