Jeffrey Johnson
Pittsburgh,PA
Summary
Highly motivated professional with over 30 years of entrepreneurial and management experiences owner over 4 profitable business Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. My newer companies Jeffery's Cleaning & Johnson boyz cleaning have over 30 plus Condominiums,houses and small business we clean on the regular bases with a employee staff of 25.
Overview
49
49
years of professional experience
Work History
Store Owner
Total Bags and Wigs
Pittsburgh, PA
02.1998 - Current
- Handled cash register duties including processing payments, issuing change.
- Implemented strategies that improved customer satisfaction levels.
- Organized promotional events such as giveaways or discounts to boost sales figures.
- Provided customer service to shoppers, answered questions about products, and accepted payments for purchases.
- Conducted inventory of gift shop items, restocked shelves, and ordered new supplies as needed.
- Maintained financial records such as sales receipts, credit card transactions, refunds.
- Resolved customer complaints regarding product quality or services rendered.
- Conducted regular performance evaluations of staff members.
- Established standard operating procedures for daily tasks within the gift shop.
- Reviewed invoices from suppliers for accuracy before authorizing payment.
- Coordinated with vendors to negotiate prices for merchandise acquisitions.
- Monitored security cameras to ensure safety of customers and staff members.
- Evaluated employee performance through regular feedback sessions and coaching sessions.
- Liaised with marketing team to promote campaigns across social media platforms.
- Ensured compliance with applicable laws related to retail operations.
- Assisted in developing creative ideas for window displays that attracted customers into the store.
- Performed regular maintenance checks of equipment used in the shop.
- Created weekly work schedules for employees based on anticipated customer traffic patterns.
- Resolved customer complaints efficiently and professionally.
- Developed promotional materials to advertise special offers in the shop.
- Analyzed sales data to identify trends in buying habits.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Formed and sustained strategic relationships with clients.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Store Owner
Scents of Times
Pittsburgh, PA
06.1997 - Current
- Attended trade shows and conferences to stay abreast of changes in the perfumery industry.
- Analyzed customer preferences to create custom scents for specific products.
- Documented all stages of development for each project including raw material selection, formulation process, testing results.
- Researched new technologies for improved application methods of fragrances in various products.
- Monitored industry trends related to perfumery ingredients and techniques.
- Designed marketing materials such as brochures, flyers, and sales presentations to promote product lines.
- Coordinated with other departments within the organization such as packaging design and marketing teams regarding product launches.
- Maintained records of fragrance formulas and production processes according to company standards.
- Compiled and evaluated data from market research surveys on consumer preference of fragrances.
- Created scent prototypes in the laboratory for clients to evaluate.
- Created experimental formulae for use in activities.
- Collected samples from production batches to test for impurities or issues.
Store Owner
Underground sports wear
Pittsburgh, PA
04.1995 - Current
- Developed and implemented a customer loyalty program to increase repeat business.
- Tracked employee performance and provided feedback regularly to ensure quality standards were met.
- Maintained records of sales, profits and losses within the store.
- Ensured compliance with state and local laws regarding business operations.
- Cultivated relationships with customers to promote repeat business.
- Provided training for employees on product knowledge and customer service techniques.
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
- Resolved customer complaints in an efficient manner while ensuring satisfaction at all times.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Implemented marketing campaigns to increase brand visibility and attract new customers.
- Negotiated contracts with vendors to secure best prices for products.
- Assisted with purchasing decisions based on customer demand and current market conditions.
- Organized and scheduled staff to maximize efficiency in the store.
Business Owner Non Profit Owner
jeffrey johnson INC
Pittsburgh, PA
06.1975 - Current
- Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.
- Collaborated with team members to ensure optimal care for all clients served.
- Developed individual care plans for each client based on their needs and preferences.
- Educated families about appropriate home care techniques and methods of caring for their loved ones.
- Supported patients in end-of-life decisions such as hospice care or palliative treatments.
- Provided emotional support to patients who were struggling emotionally or mentally.
- Assisted with daily living activities such as bathing, dressing, and meal preparation.
- Performed light housekeeping duties such as laundry, vacuuming, dusting, and grocery shopping for clients.
- Helped clients access community resources that could benefit them medically or financially.
- Utilized knowledge of nutrition standards when selecting appropriate foods for distribution.
- Developed relationships with community partners to increase donations of food items.
- Facilitated volunteer orientations for new members of the team.
- Answered questions from clients regarding eligibility for assistance programs.
- Collected, sorted, and repackaged donations from local businesses.
- Helped maintain accurate records of client visits and donations received.
- Identified opportunities for improvement in existing procedures or processes.
- Collaborated with other volunteers to ensure efficient operation of the food bank.
- Assisted with stocking shelves with donated food items.
- Provided information to clients regarding available resources and services in the area.
- Provided assistance with loading and unloading of food donations as needed.
- Implemented strategies to reduce costs while increasing efficiency in shelter operations.
- Participated in monthly board meetings representing the organization's interests before stakeholders.
- Coordinated with local organizations to develop community partnerships that provided additional resources for clients.
- Analyzed statistical data related to performance metrics such as occupancy rate or number of intakes per month.
- Scheduled regular meetings with staff members to discuss operational issues or concerns.
- Developed and implemented policies and procedures for homeless shelter operations.
- Promoted a safe environment by enforcing rules and regulations while supervising youth activities.
- Provided individual, group, and family counseling services to youth.
- Engaged in regular supervision sessions with program managers and supervisors to review cases and update clinical practice methods.
- Helped clients develop social skills needed for successful interactions with peers.
- Organized recreational activities that promote physical activity and healthy lifestyle choices.
- Collaborated with other professionals to coordinate client care and ensure continuity of services.
- Participated in continuing education courses related to counseling techniques and adolescent development.
- Facilitated psychoeducational workshops on topics such as anger management, communication skills, and problem solving.
Housekeeping Cleaner
JCPenney
Pittsburgh, PA
04.2023 - 06.2023
- Provided support during special events such as conferences or conventions when necessary.
- Vacuumed upholstered furniture and curtains, washed windows, removed cobwebs.
- Replenished amenities in guest rooms according to established standards.
- Organized storage closets ensuring that all items are properly labeled and stored away safely.
- Assisted with setting up meeting rooms for events or conferences according to instructions.
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Provided assistance with moving heavy furniture or appliances when necessary.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Maintained inventory of cleaning supplies used throughout the facility.
- Responded promptly to special requests from guests for extra supplies or other items as needed.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning upholstery.
- Transported trash to designated disposal areas.
- Assisted with laundry duties as needed, including sorting, washing, drying and folding items.
- Adhered strictly to health regulations regarding sanitation practices in the workplace.
- Checked all equipment to ensure proper functioning prior to use.
- Maintained a clean work area at all times by sweeping or vacuuming daily.
- Followed safety rules when handling cleaning chemicals according to OSHA regulations.
- Reported any maintenance issues to supervisor immediately.
- Emptied wastebaskets and replaced liners.
- Maintained and organized cleaning supplies stock.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
Janitor
Heinz Field
Pittsburgh, PA
08.2005 - 09.2018
- Empty wastebaskets and trash containers.
- Inspect buildings for safety hazards before beginning work assignments.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Perform minor repairs on doors, locks and other related fixtures as needed.
- Ensure compliance with health regulations regarding the use of hazardous materials.
- Move furniture, equipment, boxes or other items as requested by supervisors or clients.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Keep a log book of daily tasks completed for record keeping purposes.
- Assist with special projects including painting walls or moving furniture as required.
- Respond promptly to maintenance requests for repairs or replacements of fixtures or fittings.
- Attend training sessions regularly to keep updated on new safety protocols.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Maintain janitorial supply inventory.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Reduced cleaning time significantly while maintaining company quality standards.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
- Performed landscaping tasks and removed litter to maintain grounds.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Responded to emergency cleaning requests to meet client expectations.
- Organized custodial closets to easily find equipment and supplies.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Operated carpet extractors and floor buffers according to instructions.
- Maintained inventory of cleaning supplies and documented items requiring reorder.
- Assessed cleaning equipment and performed repairs when needed.
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Checked and stocked inventory throughout facility to meet expected demands.
- Discarded cardboard boxes and trash in compactors and balers.
- Maintained accountability for building keys, master keys and access cards.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Followed company uniform, performance and security policies with every job.
- Followed safety processes for all manual and electric cleaning equipment.
- Kept business entrances clean, tidy and professional in appearance.
Janitor
PNC Park
Pittsburgh, PA
03.2004 - 09.2018
- Empty wastebaskets and trash containers.
- Inspect buildings for safety hazards before beginning work assignments.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Perform minor repairs on doors, locks and other related fixtures as needed.
- Move furniture, equipment, boxes or other items as requested by supervisors or clients.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Follow established safety procedures while operating machinery and using chemicals.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Keep a log book of daily tasks completed for record keeping purposes.
- Assist with special projects including painting walls or moving furniture as required.
- Maintain janitorial supply inventory.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Sweep, mop and vacuum floors of all areas.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Reduced cleaning time significantly while maintaining company quality standards.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
- Performed landscaping tasks and removed litter to maintain grounds.
Education
High School Diploma -
Westinghouse High School
Pittsburgh, PA06-1986
Skills
- Business Networking
- Task Delegation
- Schedule Management
- Cleaning practices
- Supply Coordination
- Job Tracking
- Employee evaluations
- Quality improvements
- Staff Training and Development
- Training and mentoring
- Mopping and buffing floors
- Budget Administration
- Sanitation Standards
- Data Archiving
- Regulatory Compliance
- Performance Improvements
- Health and safety compliance
- Vacuuming and sweeping
- Customer Service
- Performance Evaluation
- Cleaning and sanitation
- Waste disposal
- Washing windows
- Window Cleaning
- Guest Relations
- Customer Relationship Management
- Supply Inventory Management
E Man E foundation
the E man E foundation is a grass roots foundation i started when i was 10 years old were me and my local friends would help out people in our neighborhood such as cutting grass,collecting can goods for the church for the homeless shelters and etc.. as i grew older some of the needs grew such as working with the youth,elderly and just people in need all over the city of Pittsburgh Pennsylvania.
Timeline
Housekeeping Cleaner
JCPenney
04.2023 - 06.2023
Janitor
Heinz Field
08.2005 - 09.2018
Janitor
PNC Park
03.2004 - 09.2018
Store Owner
Total Bags and Wigs
02.1998 - Current
Store Owner
Scents of Times
06.1997 - Current
Store Owner
Underground sports wear
04.1995 - Current
Business Owner Non Profit Owner
jeffrey johnson INC
06.1975 - Current
High School Diploma -
Westinghouse High School