Hi, I’m
Jeffrey Johnstone
Tucson,AZ
Summary
Adept at navigating complex routes and ensuring timely deliveries, I excelled in customer service and problem-solving during my tenure at Parts Authority. My expertise in GPS navigation and fostering positive customer relationships, coupled with a proven safe driving record, underscores my commitment to excellence and reliability in fast-paced environments.
Overview
3
years of professional experience
Work History
Parts Authority
Delivery Driver
09.2023 - 05.2024
Job overview
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Fostered positive working relationships with regular customers.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Merle's Automotive Supply
Delivery Driver
01.2023 - 08.2023
Job overview
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Instant Care of Arizona
24-hour In-home Caregiver
05.2021 - 06.2022
Job overview
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Provided transportation and appointments management.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Monitored progress and documented patient health status changes to keep care team updated.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Provided emotional support and companionship to clients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- The client was my mother. To keep her from being put away in a facility the state paid me to get certified and trained to be her in home caregiver. She passed peacefully in her sleep on an early morning in June she was 87 years old, she will be dearly missed.
Education
Apollo High SchoolGlendale, AZ
High School Diploma from General Studies
1983
Skills
- GPS Navigation
- Payment Collection
- Quality Assurance
- Vehicle Maintenance
- Cargo Handling
- Dispatch Communication
- Customer Service
- Safe Driving Record
- Punctual and Reliable
- Pre-Trip and Post-Trip Inspections
- Positive Attitude
- Vehicle Inspection
- Time management skills
- Valid Driver's License
- Local routes understanding
- Problem-Solving
- Clean MVR
- Roads and highways knowledge
- Complex Problem-Solving
- Defensive Driving
- Vehicle Cleaning and Maintenance
- Map reading and navigation skills
- Attention to Detail
Timeline
Delivery Driver
Parts Authority
09.2023 - 05.2024
Delivery Driver
Merle's Automotive Supply
01.2023 - 08.2023
24-hour In-home Caregiver
Instant Care of Arizona
05.2021 - 06.2022
Apollo High School
High School Diploma from General Studies