Jeffrey Keogler
1322 4th St E, Saint Paul,MN
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
Work History
County Expansion Team
EPN (eRecording Partners Network)
05.2021 - 02.2024
- Preparing counties throughout United States to be able to submit real estate documents via e-recording
- Setting up real estate documents to be able to be submitted via e-recording
- Communication with management and counties on issues that need to be resolved
- Work was completed using Microsoft Word, Microsoft Excel, Outlook and Salesforce daily.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Input data into spreadsheets and databases.
- Compiled and analyzed data to produce reports.
Client Specialist
Indecomm Global Services
07.2004 - 04.2021
- Preparation and quality control of documents prepared in office
- Managing errors and fixing corrections
- Keeping in contact with management on issues and ideas
- Day to day contact with client and counties within United States.
- Analyzed client feedback data to identify areas for improvement, implementing changes as needed to enhance service quality.
- Increased efficiency and team productivity by promoting operational best practices.
- Enhanced customer satisfaction by addressing and resolving complex issues in timely manner.
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
Stocker
Menards
10.2015 - 06.2020
- Helping guests make selections and decisions based on their specific needs
- Filled orders on need be basis
- Kept department stocked and well maintained
- Assisted in other departments when requested.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Interacted with guests in friendly and knowledgeable way.
- Maintained effective team member communication.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Processed and packaged stock items for customer purchases.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Consistently lifted materials weighing as much as 75 pounds.
Education
Bachelor of Arts - History
Hofstra University
Hempstead05.2001
Skills
Microsoft Word
Microsoft Excel
Pivot tables in Excel
Team Collaboration
Customer Communication
Attention to Detail
Flexible and Adaptable
Record Sorting and Filing
Information Processing
Cultural Sensitivity
Document Review
Records Management Software
Database entry
Data Entry
Accomplishments
Received Employee of the Week and Employee of the Month at Menards.
Received the Sunflower Award at Indecomm on two separate occasions. This award is given quarterly, and it recognizes employyes who have demonstrated hard work and dedication to the tasks at hand.
Hobbies and Interests
- Reading
- Podcasts
- Trivia
- Comic Books
- Sports
Timeline
County Expansion Team
EPN (eRecording Partners Network)
05.2021 - 02.2024
Stocker
Menards
10.2015 - 06.2020
Client Specialist
Indecomm Global Services
07.2004 - 04.2021
Bachelor of Arts - History
Hofstra University
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