Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeffrey Kihneman

Bossier City,LA

Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Service Technician

Morgan Properties
05.2022 - Current
  • Daily maintainance of property
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Service pool, golf carts, organization of work shop
  • Receive materials and parts for shop inventory
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Worked with diverse types of weather and ground conditions.

Maintenance Supervisor

Self Employed Services
10.2021 - 05.2022

Hotel/Motel maintainance for Windgate Hotels, Marriot Residence Inn, Courtyard Inn, Choice Hotels, Red Roof Inn


Cleaning and servicing of all Hvac,Ptac, Vtac units on site.


Painting and repair of all interior doors and installation of kick plates


Installation of vinly wraps on company vans, lobby walls, and mount new signage.


Installation of emergency lights, upgade all hallway lights to led

Replaced/Repaired hotel furniture.


Serviced/ Installed Wifi/ Lan Internet



Maintenance Supervisor

Monarch Realty LLC
11.2020 - 08.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • All grounds, pool , make readys, routine and preventative maintainance for 200+ unit complex.

Maintenance Supervisor

Tundavia LLC
01.2018 - 11.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Routine/ Preventative Maintainance
  • Refinished Swimming pools, Comfort Suites Healthplex Dr, Comfort Inn Financial Plaza
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Maintenance Supervisor

NTP Properties LLC
12.2015 - 11.2019
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • All routine/preventative maintenance
  • Receiving and inventory all breakfast, maintenance supplies
  • Supervised overnight security
  • Supervised van drivers, and maintained vehicle
  • responsible for all signage changes and modernization/ renovation of Choice /Hilton Hotels in ownership group
  • Supervised 4 employees and scheduled shifts.


Education

High School Diploma -

Captain Shreve High School
Shreveport, LA
03.1980

Skills

  • Project Management
  • HVAC and Refrigeration Systems
  • Hospitality and Accommodation
  • Customer Relationship Management
  • Mechanical Aptitude
  • Safety Procedures Adherence
  • Low and High Voltage
  • Plumbing
  • HVAC Systems
  • Security Administration
  • Expertise in Installations
  • Maintenance and Repair
  • Diagnosis and Troubleshooting
  • Preventive Maintenance
  • Installation and Repair

Certification

  • Licensed Burg/Fire alarm Tech - 2000
  • Journeyman Electrician-2015-2018
  • Amana/ G.E. Factory Certified PTAC/VTAC Tech
  • EPA 608 Universal Pending

Timeline

Service Technician

Morgan Properties
05.2022 - Current

Maintenance Supervisor

Self Employed Services
10.2021 - 05.2022

Maintenance Supervisor

Monarch Realty LLC
11.2020 - 08.2021

Maintenance Supervisor

Tundavia LLC
01.2018 - 11.2019

Maintenance Supervisor

NTP Properties LLC
12.2015 - 11.2019

High School Diploma -

Captain Shreve High School
Jeffrey Kihneman