Jeffrey Kitch
Dynamic Sales Leader
Boise,ID
Summary
Dynamic sales leader with extensive experience driving revenue growth and building high-performance teams. Proven success in implementing strategic initiatives to optimize sales processes, expand market share, and exceed revenue targets. Adept at fostering key client relationships, leveraging CRM tools, and collaborating cross-functionally to achieve business objectives. Strong communicator and mentor who cultivates a positive team culture and consistently delivers results. Was instrumental in the rapid growth of Kafene. Grew 31% or $72 million in year 1 and 139% or $173 million in my second year
Overview
23
23
years of professional experience
1
1
Certification
Work History
Head of Sales
Kafene
Boise, ID
05.2023 - 01.2025
- Drove all time contracted growth by over 300% implementing innovative marketing strategies and optimizing team performance.
- Facilitated collaboration across departments for new product introductions.
- Implemented CRM tools to monitor leads, manage customer data accurately, and boost sales efficiency.
- Moved the team toward success by developing less experienced staff.
- Exceeded monthly sales targets, led high-performing teams, and developed strong customer relationships to drive repeat business.
- Maximized reach by analyzing territories and adjusting resources.
- Trained and coached team members on best practices for customer service and sales techniques.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
RVP of Sales
Kafene
Boise, ID
11.2022 - 05.2023
- Fostered long-term relationships with key accounts, ensuring sustained profitability and growth.
- Recruited and trained high-performing sales teams if 8-21 employees, consistently exceeding regional revenue targets.
- Leveraged market insights and competitor research to inform strategic sales planning.
- Developed and executed sales strategies that maximized market penetration and expanded regional share.
- Championed continuous improvement initiatives to streamline sales processes and mitigate bottlenecks.
- Provided leadership during organizational restructuring, maintaining sales performance, and positioning the company for future growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Top Performing SRVP
Acima
Boise, ID
09.2021 - 04.2022
- Generated steady revenue increases through strong relationships with key industry contacts.
- Led a team of 4 talented RVPs to achieve record growth through strategic initiatives and fostering innovation.
- Drove employee engagement and retention by promoting professional development and maintaining an inclusive culture.
- Implemented high-performance recruitment, training, and performance management practices.
- Proved successful working within tight deadlines and a fast-paced environment.
Top Performing RVP
Acima Credit
Boise, ID
02.2021 - 09.2021
- Developed skilled teams that consistently outperformed financial goals.
- Developed strategic sales plans and identified opportunities to expand market share and increase profitability.
- Collaborated cross-functionally to ensure alignment with corporate goals and enhance customer satisfaction.
- Coached anywhere from 8-14 team members to overcome sales challenges and achieve KPIs.
- Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
Top Performing Sr RSM
Preferred Lease
Boise, ID
02.2019 - 02.2021
- Cultivated robust client relationships, ensuring steady revenue growth.
- Directed 8-15 sales managers to reach unprecedented success through collaborative efforts and innovative strategies.
- Drove employee engagement through professional development opportunities and a culture of continuous improvement.
- Ensured high productivity by mentoring team members and tracking performance metrics.
Top Performing Regional Director
Rent A Center/Acceptance Now
Frisco, TX
07.2017 - 02.2019
- Oversaw 92 stores and 2 lines of business with both our core stores with RAC and our kiosks with Acceptance Now.
- Area spanned over 5 states
- Lead 8 District Managers
- Attended weekly meetings to discuss and optimize strategies.
- Participated in promotional opportunities and onboarding of new accounts.
- Visited sites periodically to view merchandising, inventory, P & L review, and sales processes.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assisted in recruiting, hiring and training of team members.
Education
Honorable Discharge - Military Intelligence
United States Army
Mulitple Duty Stations07-1996
Skills
● Servant Leadership
● Sales Coaching & Performance Development
● Key Account Growth & Retention
● Cross-Functional Collaboration
● CRM Proficiency
● Recruiting, Hiring & Training
● Market Analysis & Strategy Development
● Time Management & Efficiency Optimization
● Team Development & Culture Building
● Effective Communication & Negotiation
Affiliations
- Active gardener
- Avid golfer
- Dedicated father and husband
Accomplishments
● Perform to Win (DM and RD, Rent A Center)
● Benefits Plus Trip Winner
● Multiple Regional Top Performer Awards
● Multiple Store of the Month Awards
Certification
- Certificate of Completion - SMU Cox School of Business- Multi Unit Leadership- 2002-2003
- DD214- US Army- 1992
References
Jon Kurzner - CEO BWG Strategy + OTR Global- 914-462-0771
Neal Desai- CEO Kafene- 917-612-0900
Andy Bittinger- CRO Breeze- 678-448-8831
Bryan Vetrecin- Head of HR Kafene- 973-738-9868
Greg Wildeman- CFO Kafene- 917-848-8320
Roland Jeon- Managing Partner and Co-Founder Pillar Advisors- 607-339-5600
Also please read my recommendations from Linked In profile to find out what people are saying about me- linkedin.com/in/jeffrey-k-3581a916
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingQuote
The moment you think you know it all, you have lost your desire to learn
Jeff Kitch
Languages
English
Native language
Interests
Golf
Gardening
Family time
Watching sports
Timeline
Head of Sales
Kafene
05.2023 - 01.2025
RVP of Sales
Kafene
11.2022 - 05.2023
Top Performing SRVP
Acima
09.2021 - 04.2022
Top Performing RVP
Acima Credit
02.2021 - 09.2021
Top Performing Sr RSM
Preferred Lease
02.2019 - 02.2021
Top Performing Regional Director
Rent A Center/Acceptance Now
07.2017 - 02.2019
Honorable Discharge - Military Intelligence
United States Army