Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jeffrey Klein

Cooper City ,FL

Summary

Forward-thinking Senior Executive with proven record of accomplishment in Hospitality during 25+ year career. Driven and ambitious change manager dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations. Diligent in driving profit maximization through multifaced business approaches. Strong relationship builder that drives both team member and guest loyalty.

Overview

25
25
years of professional experience

Work History

Vice President & Managing Director

JW Marriott Miami Turnberry Resort & Spa
Aventura, FL
04.2015 - Current
  • Supervised daily operations of $160m luxury Resort & Club operation.
  • Mitigated financial discrepancies by efficiently managing budget and payroll operations.
  • Increased efficiency by analyzing data and maximizing opportunities for improved productivity across several areas.
  • Evaluated product development strategy effectiveness and prepared alternative approaches to exceed goals.
  • Identified opportunities to improve business process flows and overall departmental productivity.
  • Increased company growth through effective collaboration with sales and marketing departments.
  • Established clear management goals and devised systems to track results for effective decision making.

Vice President of Operations, Food & Beverage

Fontainebleau Miami Beach
Miami Beach , FL
10.2007 - 04.2015
  • Managed over 1300 team members across 13 F&B venues, resulting in approximate $152m in annual revenue.
  • Part of the opening team, responsible design & development of all the F&B concepts
  • Increased company profits through performance optimization strategies and efficiency improvements.
  • Established and administered annual budget with effective controls to deliver achieved results.
  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.

Director of Food & Beverage

Loews Miami Beach Hotel
Miami Beach, FL
04.2000 - 09.2007
  • Direct responsibility for $40m Food & Beverage operation
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Motivated staff to perform at peak efficiency and quality.
  • Inspected preparation and execution regularly to assess and maintain performance for cost-effective, safe operations.
  • Trained and evaluated all team members on a regular basis to assure maximum performance and consistency

Education

Bachelor of Science - Exercise Science / Kinesiology

Indiana University Bloomington
Bloomington, IN
05.1994

Skills

  • Relationship building and retention
  • Performance Metrics Analysis
  • Financial Management
  • Budgeting
  • Communications
  • Team building
  • Policy and Procedure Development
  • Recruiting and Hiring
  • Business Development
  • Project organization
  • Process improvement

Affiliations

Dolphins Cancer Challenge, Board of Directors

Ellie's Army Foundation, Board of Directors

Aventura Marketing Council, Board of Directors

Timeline

Vice President & Managing Director

JW Marriott Miami Turnberry Resort & Spa
04.2015 - Current

Vice President of Operations, Food & Beverage

Fontainebleau Miami Beach
10.2007 - 04.2015

Director of Food & Beverage

Loews Miami Beach Hotel
04.2000 - 09.2007

Bachelor of Science - Exercise Science / Kinesiology

Indiana University Bloomington

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