Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Klosner

Rogers,MN

Summary

Results-driven sales professional with strong background in representing manufacturers, brands and communities. Skilled in building relationships, negotiating contracts, and driving revenue growth. Collaborative team player with flexible approach to changing needs and focus on achieving results. Strong communication, problem-solving, and organizational skills.

Overview

17
17
years of professional experience

Work History

Manufacturer’s Representative

Self-Employed
03.2020 - 05.2025
  • Representation and sales for five manufacturers of construction finishing products.
  • Coordinated training programs for employees to ensure a skilled workforce capable of meeting production goals.
  • Met frequently with all sales managers to improve offerings unique to the territory.
  • Developed long-lasting relationships with clients, fostering loyalty and repeat business.
  • Maintained comprehensive knowledge of industry regulations, ensuring full compliance in all aspects of operations.
  • Actively participated in trade shows, promoting company products and generating new leads.

Membership Director

Mendakota Country Club
10.2013 - 03.2020
  • Responsible for: Membership sales (golf and social memberships), new member orientations, membership satisfaction and retention, club bylaws and policies, website maintenance, internal and external marketing, member and staff recognition.
  • Conducted periodic surveys of members'' needs/preferences in order to inform future programming decisions.
  • Developed and implemented membership recruitment strategies to enhance club engagement.
  • Oversaw member services, ensuring prompt responses to inquiries and feedback.
  • Collaborated with leadership to design programs that fostered community among members.
  • Managed annual membership events, increasing participation through targeted promotions.
  • Analyzed membership data to identify trends and inform strategic planning decisions.
  • Enhanced membership retention through personalized outreach initiatives and follow-ups.

Member Dining Manager

Mendakota Country Club
05.2008 - 10.2013
  • Responsible for: Scheduling, providing job assignments, operating within the labor budget, job performance of 30 employees, and beverage ordering and inventory.
  • Directed daily dining operations, ensuring high-quality service and guest satisfaction.
  • Implemented menu strategies to enhance dining experience and optimize food offerings.
  • Trained and mentored staff on best practices for service excellence and food safety standards.
  • Managed vendor relationships, negotiating contracts to improve supply chain efficiency and cost-effectiveness.
  • Coordinated special events, enhancing member engagement through tailored dining experiences.
  • Analyzed customer feedback to identify areas for improvement, driving continuous service enhancements.
  • Led team meetings to foster communication, collaboration, and alignment with club objectives.
  • Improved customer satisfaction by consistently providing high-quality dining experiences and attentive service.

Education

Associate in Applied Science Degree - Culinary

Le Cordon Bleu College of Culinary Arts
Mendota Heights, MN
12.2007

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability
  • Excellent communication
  • Adaptability and flexibility
  • Planning and coordination
  • Relationship building
  • Conflict resolution

Timeline

Manufacturer’s Representative

Self-Employed
03.2020 - 05.2025

Membership Director

Mendakota Country Club
10.2013 - 03.2020

Member Dining Manager

Mendakota Country Club
05.2008 - 10.2013

Associate in Applied Science Degree - Culinary

Le Cordon Bleu College of Culinary Arts

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Jeffrey Klosner