Jeffrey Knopp

• Contributed to the overall success of the laboratory by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
• Followed laboratory protocols for specimen processing, analysis, and results reporting.
• Analyzed laboratory findings to check accuracy of results.
• Enhanced patient care by accurately performing and interpreting laboratory tests in hematology, chemistry, microbiology, and blood bank departments.
• Assisted in the training and mentorship of new Medical Technologists, fostering a positive learning environment for skill development.
• Collected and reviewed patient medical histories to accurately interpret test results.
• Reduced turnaround time for test results by efficiently processing specimens and maintaining optimal instrument performance.
• Enhanced patient satisfaction by providing compassionate care when interacting with patients during specimen collection processes.
• Maintained strict adherence to safety protocols, minimizing the risk of infection or contamination in the laboratory environment.
• Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
• Responsible for at least eighteen different instrument installations form both large to small scale. This includes basic and advanced training as well as all quality checks necessary to meet all regulations adhered by the laboratory (CAP, CHIQ, CLIA, COLA).
• Evaluations and assessment of all assigned associates as well as continued education that pertains to the Chemistry department as well as regulatory requirements that pertain to the department and to the laboratory as a whole.
• Increased efficiency by troubleshooting equipment malfunctions and performing routine maintenance tasks as needed.
• Ensured timely reporting of critical results to healthcare providers, allowing for swift interventions in life-threatening situations.
• Ensured accurate diagnoses with thorough quality control procedures and diligent recordkeeping.
• Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
• Identified patient and labeled specimens with correct information to protect patient from adverse errors.
• Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
• Upheld regulatory compliance by adhering to all relevant laws, guidelines, policies, and procedures related to medical laboratory practice.

Input medical tests and clinical results data into computer using [McKesson] for storage and retrieval.

• Played crucial role in study that led to identification of new biomarker for challenging disease.
• Assisted in integration of new Laboratory Information Management System, enhancing data management and reporting capabilities.
• Optimized data entry processes, leading to significant reduction in errors in laboratory information systems.
• Improved laboratory's response to pandemic-related challenges by adapting testing procedures and protocols swiftly.
• Assisted in the training and mentorship of new Medical Technologists, fostering a positive learning environment for skill development.
• Collected and reviewed patient medical histories to accurately interpret test results.
• Employed microscopic techniques to collect and study blood samples to determine number of cells, morphology, and blood group, assessing compatibility for transfusion purposes.
• Participated in evaluation of new laboratory techniques, products and instruments.
• Trained and oriented new medical technologists to perform and interpret tests.
• Facilitated smooth transitions during technology upgrades by assisting with validation studies, user training, and documentation updates.
• Optimized workflow within the laboratory through thoughtful organization of workspaces and efficient allocation of resources.
• Collaborated with interdisciplinary healthcare teams to provide timely and accurate data for patient treatment plans.
• Completed specimen collection and analysis while complying with OSHA, Universal Precautions, and quality assurance policies.
• Continuously sought opportunities for professional growth through participation in conferences, workshops, and relevant continuing education courses.
• Contributed to ongoing process improvement initiatives by participating in departmental meetings and sharing insights on best practices.
• Utilized microscopy, spectrophotometry and chromatography following procedures for accurate results.
• Streamlined lab operations by implementing effective inventory management systems and reducing waste of supplies.
• Served as a reliable resource for physicians seeking clarification on test results or guidance on appropriate testing strategies for specific patient cases.
• Conducted research on new laboratory testing methods, leading to adoption of more efficient techniques.
• Contributed to significant reduction in cross-contamination incidents through strict adherence to sanitization practices.
• Developed comprehensive maintenance schedule for laboratory equipment, reducing downtime and extending equipment lifespan.
• Performed daily quality control checks to ensure reliability of laboratory results.
• Enhanced patient diagnosis accuracy by conducting and analyzing complex laboratory tests.
• Enhanced lab team's skills by conducting regular training sessions on new testing techniques and equipment.
• Facilitated team effort that identified and corrected critical flaw in commonly used testing procedure.
• Supported patient care by providing timely and accurate test results to physicians and healthcare professionals.
• Assisted in development of new testing protocol that became standard practice in laboratory.
• Played key role in laboratory accreditation process, ensuring compliance with all regulatory requirements.
• Contributed to project that improved tracking and management of laboratory supplies, preventing shortages.
• Increased efficiency in lab with implementation of automated testing procedures.
• Streamlined specimen processing, significantly reducing turnaround times for critical tests.
• Collaborated with team to troubleshoot and resolve complex technical issues, maintaining laboratory operations at optimal levels.
• Followed safety protocols and precautions for safe and hazard-free work environment.
• Completed comprehensive diagnostic testing of blood, urine and other body fluids.
• Improved patient safety by meticulously following all laboratory safety protocols and procedures.
• Enforced quality control protocols to maintain accuracy of test results.
• Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
• Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
• Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
• Operated highly specialized laboratory equipment to process specimens.
• Identified and troubleshot technical issues related to laboratory procedures.
• Upheld regulatory compliance by adhering to all relevant laws, guidelines, policies, and procedures related to medical laboratory practice.
• Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
• Identified patient and labeled specimens with correct information to protect patient from adverse errors.
• Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
• Ensured accurate diagnoses with thorough quality control procedures and diligent recordkeeping.
• Ensured timely reporting of critical results to healthcare providers, allowing for swift interventions in life-threatening situations.
• Increased efficiency by troubleshooting equipment malfunctions and performing routine maintenance tasks as needed.
• Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
• Maintained strict adherence to safety protocols, minimizing the risk of infection or contamination in the laboratory environment.
• Enhanced patient satisfaction by providing compassionate care when interacting with patients during specimen collection processes.
• Reduced turnaround time for test results by efficiently processing specimens and maintaining optimal instrument performance.
• Enhanced patient care by accurately performing and interpreting laboratory tests in hematology, chemistry, microbiology, and blood bank departments.
• Analyzed laboratory findings to check accuracy of results.
• Followed laboratory protocols for specimen processing, analysis, and results reporting.
• Contributed to the overall success of the laboratory by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
• Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
• Evaluated and interpreted laboratory results to determine diagnoses.
• Prepared reports to document laboratory results and findings.
• Was hired initially for the evening shift( 1600-2400). when opening for day shift was available, transferred. Performed as a generalist, with emphasis in the chemistry department. This lead to becoming the supervisor of chemistry.

• Employed microscopic techniques to collect and study blood samples to determine number of cells, morphology, and blood group, assessing compatibility for transfusion purposes.
• Participated in evaluation of new laboratory techniques, products and instruments.
• Trained and oriented new medical technologists to perform and interpret tests.
• Facilitated smooth transitions during technology upgrades by assisting with validation studies, user training, and documentation updates.
• Optimized workflow within the laboratory through thoughtful organization of workspaces and efficient allocation of resources.
• Collaborated with interdisciplinary healthcare teams to provide timely and accurate data for patient treatment plans.
• Input medical tests and clinical results data into computer using Windows for storage and retrieval.
• Contributed to ongoing process improvement initiatives by participating in departmental meetings and sharing insights on best practices.
• Completed specimen collection and analysis while complying with OSHA, Universal Precautions, and quality assurance policies.
• Continuously sought opportunities for professional growth through participation in conferences, workshops, and relevant continuing education courses.
• Aided in the development of departmental goals and objectives that aligned with overall hospital mission statements.
• Utilized microscopy, spectrophotometry and chromatography following procedures for accurate results.
• Streamlined lab operations by implementing effective inventory management systems and reducing waste of supplies.
• Served as a reliable resource for physicians seeking clarification on test results or guidance on appropriate testing strategies for specific patient cases.
• Conducted research on new laboratory testing methods, leading to adoption of more efficient techniques.
• Contributed to significant reduction in cross-contamination incidents through strict adherence to sanitization practices.
• Developed comprehensive maintenance schedule for laboratory equipment, reducing downtime and extending equipment lifespan.
• Performed daily quality control checks to ensure reliability of laboratory results.
• Enhanced patient diagnosis accuracy by conducting and analyzing complex laboratory tests.
• Enhanced lab team's skills by conducting regular training sessions on new testing techniques and equipment.
• Facilitated team effort that identified and corrected critical flaw in commonly used testing procedure.
• Supported patient care by providing timely and accurate test results to physicians and healthcare professionals.
• Assisted in development of new testing protocol that became standard practice in laboratory.
• Implemented new waste management practices, significantly reducing hazardous waste and promoting environmental sustainability.
• Played key role in laboratory accreditation process, ensuring compliance with all regulatory requirements.
• Contributed to project that improved tracking and management of laboratory supplies, preventing shortages.
• Increased efficiency in lab with implementation of automated testing procedures.
• Streamlined specimen processing, significantly reducing turnaround times for critical tests.
• Collaborated with team to troubleshoot and resolve complex technical issues, maintaining laboratory operations at optimal levels.
• Followed safety protocols and precautions for safe and hazard-free work environment.
• Completed comprehensive diagnostic testing of blood, urine and other body fluids.
• Improved patient safety by meticulously following all laboratory safety protocols and procedures.
• Enforced quality control protocols to maintain accuracy of test results.
• Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
• Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
• Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
• Operated highly specialized laboratory equipment to process specimens.
• Identified and troubleshot technical issues related to laboratory procedures.
• Upheld regulatory compliance by adhering to all relevant laws, guidelines, policies, and procedures related to medical laboratory practice.
• Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
• Identified patient and labeled specimens with correct information to protect patient from adverse errors.
• Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
• Ensured accurate diagnoses with thorough quality control procedures and diligent recordkeeping.
• Ensured timely reporting of critical results to healthcare providers, allowing for swift interventions in life-threatening situations.
• Increased efficiency by troubleshooting equipment malfunctions and performing routine maintenance tasks as needed.
• Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
• Maintained strict adherence to safety protocols, minimizing the risk of infection or contamination in the laboratory environment.
• Enhanced patient satisfaction by providing compassionate care when interacting with patients during specimen collection processes.
• Reduced turnaround time for test results by efficiently processing specimens and maintaining optimal instrument performance.
• Enhanced patient care by accurately performing and interpreting laboratory tests in hematology, chemistry, microbiology, and blood bank departments.
• Analyzed laboratory findings to check accuracy of results.
• Followed laboratory protocols for specimen processing, analysis, and results reporting.
• Contributed to the overall success of the laboratory by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
• Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
• Evaluated and interpreted laboratory results to determine diagnoses.
• Prepared reports to document laboratory results and findings.
• Was responsible for 24 hour on call two weeks per month.

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Packaged and shipped specimens to central lab daily.
• Used personal protective equipment correctly to protect coworkers and patients.
• Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
• Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
• Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
• Organized daily work based on collection priority.
• Addressed questions and concerns to educate patients on collection process and procedures.
• Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
• Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
• Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
• Participated in continuing education programs to stay up to date on new technologies and procedures.
• Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
• Reduced patient wait times by implementing effective appointment scheduling system.
• Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
• Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
• Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
• Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
• Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
• Developed and implemented strategies to improve phlebotomy processes.
• Provided guidance and support to laboratory personnel.
• Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
• Participated in quality assurance and competency assessment initiatives.
• Monitored supply levels and placed orders for laboratory supplies.
• Reviewed and processed requisitions for laboratory tests.
• Followed established safety protocols and standards to minimize risk of infection and injury.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
• Verified proper storage and transportation of specimens to laboratories.
• Collected blood samples in accordance with laboratory protocols and regulations.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
• Verified patients' identification for proper sample collection.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
• Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
• Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
• Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
• Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
• Enhanced patient experience by performing blood draws quickly and efficiently.
• Adapted to diverse patient needs by employing variety of blood collection techniques.
• Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
• Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
• Improved patient comfort and trust with compassionate communication and professional bedside manner.
• Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
• Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
• Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
• During time of employment, was enrolled in Shannon Memorial Hospital School of Medical Technology.