JEFFREY KNOWLES
Saint Paul,MN
Summary
Detail-oriented Aquatics Supervisor with experience in managing aquatic facilities and staff. Led pool maintenance efforts, enforced safety regulations, and organized swim programs. Strengths include leadership, team management, and risk management, contributing to enhanced operational efficiencies and safety protocols.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Utilities System Repairer
Department of Veterans Affairs
Minneapolis, MN
12.2025 - Current
- Facilitated cross-divisional support within the engineering department to ensure safety and operational consistency of hospital utilities and systems, providing continuous 24-hour coverage for operational reliability.
- Repaired plumbing, electrical, and hardware issues using hand and power tools.
- Inspected Department of Veterans Affairs facilities equipment for wear and damage.
- Maintained work orders and repair records for Veterans Affairs service requests.
Parks and Recreation Supervisor: Aquatics
City of Hazelwood
Hazelwood, MO
01.2021 - 10.2025
- Recruit, train, and develop a workforce of 60 lifeguards for an aquatic facility located in Hazelwood, Missouri. Oversaw maintenance of three distinct swimming pools: a 260,000-gallon lap pool, a 285,000-gallon leisure and lazy/wavy pool, and a 10,000-gallon toddler pool.
- Supervised recreation programs, providing safe and engaging experiences for over 250 participants weekly.
- Achieved CPO certification to ensure safe water quality management.
- Earned Red Cross Lifeguard Instructor certification to train future lifeguards.
- Managed recreational program budgets, aligning resource allocation with community needs to improve program effectiveness.
- Developed and implemented new activities to increase community engagement and participation.
- Coordinated facility maintenance schedules, ensuring compliance with safety regulations and reducing downtime.
Shift Coordinator / Swim Stronger Trainer
Foss Swim School
O'Fallon, MO
04.2016 - 12.2020
- Trained new educators on company standards for lesson planning and competitive swimming program, ensuring high-quality instruction and adherence to best practices.
- Monitored student progress and adapted techniques to optimize skill acquisition.
- Delivered constructive feedback to parents on children's performance and identified specific areas for improvement.
Munitions Systems Journeyman/Crew Chief
US Air Force
11.2011 - 07.2015
- Executed biannual reconciliations of weapon tracking system, ensuring accuracy and integrity of data. Acted as the system administrator for two missile databases, verifying a total of 520 asset records and standardizing training inspection cycles. Developed comprehensive training program to enhance unit compliance with weapon tracking system protocols. Conducted inventories to uphold 100% accountability for all assets. Ensured the accountability and serviceability of 45 tool kits. Identified and relocated $80,000 worth of redundant equipment for continued operational use, optimizing resource allocation.
- Inspected munitions components for Air Force safety and serviceability compliance.
- Assembled and disassembled ammunition systems using approved technical manuals.
- Stored munitions in secure magazines following Air Force explosive safety rules.
Education
Bachelor of Science - Management, Accounting
Post University
Waterbury, CT07-2027
Skills
- Facility operations
- Workplace safety
- Safety awareness
- Emergency response procedures
- Building maintenance
- Preventive maintenance
- Pool maintenance
- Program management
- Financial management
Certification
- Certified Pool Operator: October 2019 to October 2024
- American Red Cross Lifeguard Instructor: June 2024 to June 2026
Timeline
Utilities System Repairer
Department of Veterans Affairs
12.2025 - Current
Parks and Recreation Supervisor: Aquatics
City of Hazelwood
01.2021 - 10.2025
Shift Coordinator / Swim Stronger Trainer
Foss Swim School
04.2016 - 12.2020
Munitions Systems Journeyman/Crew Chief
US Air Force
11.2011 - 07.2015
Bachelor of Science - Management, Accounting
Post University