Jeffrey Knowlin
Powder Springs,GA
Summary
Positive and upbeat Dispensing Optician proficient in different types of glasses and contacts. Accomplished helping customers select corrective devices that meet unique needs. Bringing 28 years of experience and extensive expertise in every aspect of the Optical Industry..
Overview
13
13
years of professional experience
1
1
Certification
Work History
C.E.O, Licensed Dispensing Optician
Drevagee Optical Boutique
Hiram, GA
08.2015 - Current
- Instructed customers on methods for adapting to glasses, proper wear and necessary care.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Assisted customers in selecting frames, lenses and other optical products that best suited their needs.
- Ensured compliance with applicable state laws regarding the sale and dispensing of optical products.
- Ordered optical supplies from vendors when necessary for inventory replenishment.
- Inspected finished products for accuracy prior to dispensing them to customers.
- Adjusted, repaired and maintained eyeglass frames and lenses according to customer specifications.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
Licensed Dispensing Optician
Target Optical
Hiram, GA
04.2011 - 08.2015
- Resolved customer complaints professionally in a timely manner.
- Participated in store promotional activities designed to increase sales revenue.
- Assisted customers in selecting frames that best suit their facial features and style preferences.
- Provided professional advice to customers on optical products and services.
- Performed measurements of patients' eyes for lenses.
- Verified accuracy of all completed orders prior to release to customers.
Skills
- Inspirational leadership
- Business Planning
- Conflict resolution techniques
- Highly skilled in all aspects of Opticianry
Certification
ABOC, NCLEC, LDO
Timeline
C.E.O, Licensed Dispensing Optician
Drevagee Optical Boutique
08.2015 - Current
Licensed Dispensing Optician
Target Optical
04.2011 - 08.2015
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