Goal-oriented, effective at dealing with individuals during stressful and confusing situations to address company needs and navigate agency structures. Practiced at working with ever changing processes, goals and department standards to handle requirements. Offering a 15-year background generating new business by selling various insurance products. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting ways of improving and meeting sales objectives.
Responsible for sales and service of all property and casualty and travel insurance products. Responsible for management and renewals of my own book of business. I received an award for most revenue and new sales in 2011.
Responsible for staffing, scheduling, food cost. Helped to improve, food cost labor expense, and customer experience.