Jeffrey Koon

Manager, Sales

Nitto, Inc

09.2020 - Current

Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
Conducted comprehensive market research to identify new opportunities and trends.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Compiled and analyzed data to determine approaches to improve sales and performance.
Managed accounts to retain existing relationships and grow share of business.
Communicated product quality and market comparisons by creating sales presentations.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Collaborated with advertising group to create uniformity between advertising messages and retail incentives.