Jeffrey Labrador
Stratford,CT
Summary
Accomplished Franchise Manager with a proven track record at Nardelli's Grinder Shoppe, enhancing operational efficiency and spearheading market competitiveness through strategic marketing and supplier negotiations. Skilled in operations management and customer service, adept at optimizing resources and fostering strong vendor relationships. Demonstrated ability to train teams and manage budgets effectively, ensuring optimal performance and growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Franchise Manager
Nardelli's Grinder Shoppe
07.2011 - Current
- Played a key role in the establishment of a seventh storefront in the company's early franchise history
- Streamlined operations for improved efficiency through lease negotiations, utility maintenance, staff training and hiring, and bolstering up to date POS conversion
- Analyzed competitor strategies, adapting approaches as necessary to maintain a competitive edge in the market via social media marketing and management, swiftly implementing specialized promotions, and exemplifying great customer service
- Developed strong relationships with suppliers and vendors, negotiating favorable pricing structures and delivery schedules.
- Managed budgets of inventory and payroll effectively, thus optimizing resources to achieve desired outcomes.
Deli Clerk
Nardelli's Grinder Shoppe
06.2009 - 06.2011
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Data Statistics Consultant
Edge Technology Consulting / ESPN
11.2007 - 05.2009
- Implemented and conducted feedback of in-house products and technologies which kept track of real-time information that was distributed through numerous media outlets
- Collaborated with focus groups to critique ESPN's frontier initiative of branding the company's name in the fantasy sports arena
- Assisted in the construction of a breakthrough next generational sports database which included fully detailed advanced statistics
Event Staff
Madison Square Garden Co
10.2006 - 04.2007
- Directed crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Assisted in verification for ticketing at all avenues of entrance
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Education
Bachelor of Science - Marketing
University of Connecticut
Storrs, CT01.2006
Skills
- Operations Management
- Training Oversight
- Schedule Coordination
- Marketing Expertise
- Customer Service
- Reliability
Certification
- Serve Safe Manager [National Restaurant Association] [February 2022]
Timeline
Franchise Manager
Nardelli's Grinder Shoppe
07.2011 - Current
Deli Clerk
Nardelli's Grinder Shoppe
06.2009 - 06.2011
Data Statistics Consultant
Edge Technology Consulting / ESPN
11.2007 - 05.2009
Event Staff
Madison Square Garden Co
10.2006 - 04.2007
- Serve Safe Manager [National Restaurant Association] [February 2022]
Bachelor of Science - Marketing
University of Connecticut
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