Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey La Nuez Jr

Tampa,Florida

Summary

Proven track record in enhancing inventory management and customer service at Mercedes Benz of Tampa, demonstrating exceptional organizational skills and adaptability. Achieved significant improvements in part availability and customer satisfaction through effective communication and teamwork. Skilled in inventory counting and fostering strong customer relationships, consistently contributing to a positive and efficient work environment.

Overview

2
2
years of professional experience

Work History

Parts Runner

Mercedes Benz of Tampa
04.2024 - Current
  • Improved inventory management by organizing and maintaining parts storage areas.
  • Checked parts computer for stock items and initiated special orders.
  • Provided exceptional service to walk-in customers, answering questions about part compatibility and availability while processing orders promptly.
  • Contributed to a safe working environment by adhering to established safety protocols during the handling and transport of parts.
  • Conducted regular audits of inventory levels to maintain optimal stock quantities and minimize backorders.
  • Developed strong relationships with customers by providing professional and courteous service during deliveries.

Front of House

Chick Fill A
02.2023 - 04.2024
  • Upheld high-quality standards by inspecting dishes for cleanliness before returning them to the front of house staff for use.
  • Proactively identified opportunities for process improvement within the Front of House operations, implementing changes to enhance overall effectiveness.
  • Trained new employees on company procedures, ensuring consistent quality in front of house services.
  • Expedited order processing during peak hours by effectively communicating with the front of house team.
  • Attended regular team meetings to discuss strategies for improving front of house operations and guest experiences.
  • Ensured compliance with local health codes and safety regulations in all front of house areas.
  • Streamlined front of house operations for improved efficiency and overall guest experience.

Customer Service Staff Member

Publix
09.2023 - 02.2024
  • Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded proactively and positively to rapid change.
  • Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Cross-trained and backed up other customer service managers.

Education

Carrollwood Day School
1515 W Bearss Ave, Tampa, FL 33613

Skills

  • Labeling and tagging
  • Loading and unloading
  • Shipping and receiving
  • Heavy lifting
  • Safety procedures
  • Storage organization
  • Deadline management
  • Stock control
  • Excellent customer service
  • Inventory counting
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Efficiency and time management
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Strong working relationships
  • Dependability and honesty
  • Organizational skills
  • Team collaboration
  • Active listening
  • Customer relationships
  • Adaptability and flexibility
  • Valid Driver's license
  • Cash handling
  • Safe food handling
  • Team building

Timeline

Parts Runner

Mercedes Benz of Tampa
04.2024 - Current

Customer Service Staff Member

Publix
09.2023 - 02.2024

Front of House

Chick Fill A
02.2023 - 04.2024

Carrollwood Day School

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Jeffrey La Nuez Jr