Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
9
9
years of professional experience
Work History
Insurance Agent
Banker's Life
08.2023 - Current
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Provided coverage option information to assist clients in protecting assets.
Enhanced cross-selling success by identifying complementary products that would further protect clients assets or reduce liability exposure.
Expanded referral network through proactive relationship building with community partners, such as real estate agents and financial planners.
Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
Retail Sales Associate
Coastal Dispensary
09.2022 - Current
Helped customers complete purchases, locate items, and join reward programs.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Increased sales revenue through effective product recommendations tailored to individual customers.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Purchasing Manager and General Manager
Canopy Club
04.2019 - 08.2022
Conducted regular spend analysis reviews to identify opportunities for cost optimization within various categories.
Monitored and evaluated vendor performance to determine compliance with quality standards.
Coordinated paperwork, updated spreadsheets, and maintained permanent records.
Performed monthly reconciliation of open purchasing orders.
Sourced vendors, built relationships, and negotiated prices.
Achieved cost savings by negotiating contracts and pricing with suppliers.
Responded to market changes by adjusting procurement strategies, ensuring operational agility.
Manager of Operations
Green Cuisine Delivery
03.2016 - 04.2019
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Oversaw the entire edibles department and maintained a strong performance of sales for the duration of my tenure
Company was purchased by Canopy Club in April 2019
Education
No Degree - General Studies
Menlo College
Atherton, CA
No Degree - French, Philosophy
Santa Barbara City College
Santa Barbara, CA
GED -
Laguna Blanca
Santa Barbara, CA
06-2006
Skills
Licensed Insurance Agent
Quotes and sales
Customer Service
Policy Renewals
Client Relations
Leads Prospecting
Email Marketing
Upselling
Account Management
Timeline
Insurance Agent
Banker's Life
08.2023 - Current
Retail Sales Associate
Coastal Dispensary
09.2022 - Current
Purchasing Manager and General Manager
Canopy Club
04.2019 - 08.2022
Manager of Operations
Green Cuisine Delivery
03.2016 - 04.2019
No Degree - General Studies
Menlo College
No Degree - French, Philosophy
Santa Barbara City College
GED -
Laguna Blanca
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