Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Lige

Decatur,Alabama

Summary

Experienced Production Operator with over 10 years of experience in the Manufacturing and Production field.. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Furnace Operator

Kennametal
Madison, AL
06.2018 - 04.2022
  • Kept operations in compliance with company targets, safety requirements and legal statutes.
  • Operated equipment such as lift trucks, bobcats and cranes to transport materials and products.
  • Monitored flow, temperature and belt speed to keep smooth production.
  • Reviewed parts and removed extra materials before loading into furnace, consistently maintaining tight production targets.
  • Reacted calmly and quickly in emergency situations to best provide support for employees and seek additional help.

Machine Operator

Automatic Screw Machine
Decatur, AL
10.2016 - 06.2018
  • Helped with change-overs and set up to assist with job preparation and production functions.
  • Maintained quality of product by checking labels, packaging and other factors.
  • Monitored machine operation for compliance with policies, procedures and processes.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Completed parts lubrication and other minor maintenance tasks to keep equipment running.
  • Complied with company and OSHA safety rules and regulations.

Customer Service Representative

All Occasions
Decatur, AL
01.2015 - 04.2017
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered 50 plus customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.

BASF/Utility Operator

BASF
Huntsville, , AL
03.2015 - 03.2016
  • Produced and Coats Catalyst for several Automotive Companies
  • Documented system performance details, parts orders and service logs thoroughly and filed with appropriate record retention protocol.
  • Installed piping and duct systems throughout intricate buildings with numerous rooms requiring different services according to industry standards and best practices.
  • Operated and monitored both high and low-pressure boilers and systems, pipes and gauges.
  • Documented system performance details, parts orders and service logs thoroughly and filed with appropriate record retention protocol

Education

High School Diploma -

Athens High School
Athens, AL
05.2006

General Studies

Jacksonville State University
Jacksonville, AL

Skills

  • Certified Forklift Operator
  • Crane Operator
  • Technical Documentation
  • Critical Thinking
  • Drill Cutters
  • Project Control
  • Equipment Safety
  • OSHA Requirements

Timeline

Furnace Operator

Kennametal
06.2018 - 04.2022

Machine Operator

Automatic Screw Machine
10.2016 - 06.2018

BASF/Utility Operator

BASF
03.2015 - 03.2016

Customer Service Representative

All Occasions
01.2015 - 04.2017

High School Diploma -

Athens High School

General Studies

Jacksonville State University

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Jeffrey Lige