Jeffrey Lindholm

• Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
• Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
• Directed cross-functional teams in developing innovative solutions to complex problems.
• Managed a team of 20+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.

Sr Manager RTS

• Enhanced efficiency by creating an accessible and robust API that facilitated smooth interaction with key stakeholders
• Implemented API integration across legacy and new systems to streamline integrator experience

Sr Manager DDS

• Oversaw the development and implementation of a profitable 75M line of business for the Cox Auto DDS business unit.
• Successfully transitioned the team to CI/CD
• Led the automation of OCR for documents across all Cox subsidiaries as Architect for the Intelligent Capture (IC) project.

• Accountable for Akamai monitoring and configuration on the platforms.
• Reviewed existing systems architecture and proposed improvements for greater efficiency.
• Assisted in developing roadmaps outlining future technology initiatives.
• Ensured compliance with internal security policies as well as external regulations such as GDPR.
• Resolved conflicts among various teams over conflicting priorities or approaches.
• Developed and implemented architectural strategies to ensure project goals are achieved.
• Drafted high-level plans for large scale migrations or upgrades.
• Collaborated closely with product owners and other stakeholders to ensure successful delivery of complex projects.

• Managed a 13-member team responsible for the creation of mobile and external customer portals. Utilized AngularJS/React for the frontend and Java, C#, and Node for the REST backend.
• Led team in creating innovative solutions for enhancing business software functionality
• Spearheaded a group of 14 professionals in maintaining core business application Discover, while also overseeing the development and improvements made to both the outward-facing portal and mobile applications
• Oversaw the transition of consultant group from core business application maintenance
• Played a key role in setting standardized guidelines for the REST Java backend of an innovative product.
• Led more than 100 interviews in the previous year, evaluating candidates' technical skills as well as their behavioral competencies. Maintained a balance between assessing 75% technical expertise and ensuring strong interpersonal abilities at 25%.

• Key driver of the transition from traditional monolithic services to agile microservices
• Created and introduced the company's first microservice for widespread use
• Achieved seamless integration of React technology as replacement for AngularJS
• Led migration of classic Learn application from JSP to AngularJS and subsequently implemented React for all new components.
• Developed integration and POC for the effective utilization of React components/containers in AngularJS SPA
• Facilitated local project deployment through Docker
• Utilized AWS services to develop and deploy proof-of-concept solutions, optimizing Time-to-Competency (TTC) metrics.
• Executed a seamless transition from the previous file storage system to S3, resulting in a 75% decrease in processing time

• Oversaw and directed a successful project to overhaul the backend system, leading to significant financial benefits with each installation of the enhanced product, saving the company 60K dollars.
• Created a generic interface for exposing legacy business objects by designing and implementing a new REST framework.
• Developed the customization framework, resulting in annual savings of over 1 million dollars in support costs and increasing upgrades by more than 500% compared to previous versions; recognized with the company's prestigious technical achievement award in 2012.
• Demonstrated expertise as a valuable contributor to the patent vetting committee

• Streamlined REST route creation by developing and deploying a new REST framework with WCF HTTP, resulting in asignificant reduction in setup duration.
• Achieved successful compliance with published specifications by redesigning REST payloads, including those for OData.
• Successfully completed implementation of OAuth in both SOAP and REST environments

• Responsible for evaluating emerging technologies and suggesting innovative solutions to improve efficiency.
• Work with the development team to implement architecture and coding best practices.
• Solved complex technical issues through effective troubleshooting and problem-solving techniques
• Achieved significant reduction in execution times by implementing rewritten CLR stored procedures using C#, resulting in performance improvements of up to 10,000%.
• Enhanced developer productivity by utilizing Linq for data access methods and familiar concepts
• Modernized VB6 applications by transitioning them to C#, incorporating jQuery and Ajax for back-end web services to enable the transmission of JSON data.
• Rewriting the legacy application led to an impressive 1,000% increase in page load times
• Designed and implemented an adaptable payroll interface module in C#, facilitating the selection and transformation of diverse data fields.

• Spearheaded the migration of the core application from Delphi to C#, implementing a new architecture that enhanced efficiency and performance.

• Examined and provided recommendations on emerging technologies to be shared with the architecture team, subsequently disseminated company-wide.

• Designed and implemented web server pages that facilitated real-time communication with legacy mainframes, enabling Medicare support centers to retrieve information at an accelerated rate of 10 times compared to previous methods.