Summary
Overview
Work History
Education
Skills
References
Professional Experience
Timeline
Generic

Jeffrey L. Watts

Pahoa

Summary

Over the years, I have had the pleasure of working in multiple capacities, where I have acquired skills in management, customer service, and gained organizational skills to plan and execute job duties to keep and maintain quality service for customers, while maintaining healthy relations with fellow employees. This has taught me the value of dedication, commitment to quality, and teamwork. If you are looking for a dependable and conscientious representative for your company who will bring professionalism, enthusiasm, and a willingness to go above and beyond, please consider my qualifications: over 40 years of experience working with customers to obtain satisfactory results in equipment operations and services. Experienced with a wide variety of computer and office equipment, tools, fixtures, and materials, which means I can bring immediate value to your operation. Experienced Help Desk Supervisor, able to identify and prioritize work assignments. Loyal, dedicated, and dependable hard worker. Quick learner with a knack for solving problems. Throughout my work history, I have been successful because I have acquired excellent skills, planned carefully for projects, and kept on good terms with people at all levels. It would be a pleasure to meet with you at your convenience to discuss the contributions I would make to your team. I am ready to put my energy and experience to work for you.

Overview

35
35
years of professional experience

Work History

Warehouse Clerk 2

Central Plumbing Supplies
10.2023 - 09.2024
  • Receiving and break down of plumping and safety inventory. Assisting of customers with locating and loading of purchases. Delivery of orders to work locations. General up keep of the warehouse and outer storage grounds and regular cleaning of showroom and inner area. Certified in the use of forklift.

Courier

Hawaiian Courier Express
01.2022 - 09.2023
  • Daily sorting of inbound and outbound parcels. Supervise three (3) other drivers during these times. The delivery and retrieval of said parcels.

Shift Supervisor/Manager

Longs Drugs Store/ CVS
10.2010 - 11.2019
  • Responsible for the opening and closing operations and procedures of Longs/CVS Pahoa Store
  • As Shift Supervisor/Manager would resolve customer concerns, complaints and disputes
  • Provided customer assistance for both retail merchandise, and the opening and closing of daily operations. Assist management working with crew and customers, operating cash registers and assisting with cash turn ins. Assisting of and sale of merchandise to customers. Upkeep of merchandise displays and stock. Handling of customer complaints and problems. Making small repairs and maintenance of the store. Use and operation of store machinery (forklifts, walk behind pallet jack), and computers, assist in the pharmacy, upholding CVS and government privacy policies.

Loading Dock Supervisor/Courier

Hawaiian Courier Express (DHL)
12.2002 - 02.2009
  • Daily sorting of in and outbound parcels. Supervise three (3) other drivers during these times. The delivery and retrieval of said parcels

Sales Representative

Liberty House Department Store (Kauai)
09.1997 - 11.1997
  • Assist in sales of merchandise to customers. Upkeep of merchandise displays and stock.

Photographer’s Assistant

Photospectrum
08.1996 - 10.1997
  • Assist with set up, taking of photos, development and printing of photographs, sale of photographs at functions.

Sales Representative

Shell Development Corporation
12.1996 - 05.1997
  • Sales and promotion of Shell Development's sampler vacation program.

Sales Representative

Browning Ferris Industries (BFI)
09.1995 - 11.1996
  • Sales and soliciting of new business, educating customers of laws and ordinances of proper and acceptable waste material. Training for recycling programs, site inspections for the proper and safe placement of waste and recycle containers. The handling of customer complaints and concerns.

Recyclable Sorter

Browning Ferris Industries (BFI)
09.1994 - 11.1995
  • Clean and sort out material to be recycled. Operated forklifts and bobcat 2600 to assist in the operations. The maintenance of the grounds: use of weed trimmers, riding mowers, blowers, and various hand tools. (e.g. picks, shovels, sickles, hole diggers

Carpenter’s Assistant

Carlson Construction
02.1994 - 10.1994
  • Assist in the building of homes, from framing to finish work and remodeling. Prepare forms for concrete pours and/or laying of block tile. The roughing in of plumbing and electrical.

Shift Manager

Dj’s Last Resort Restaurant
06.1992 - 08.1992
  • Opening and closing of restaurant, handling of cash and nightly receipts, wait on tables, bartend, cook, and the supervising operations and two (2) employees during shift.

Shift Supervisor/Manager

Alamo Rent-a-Car
03.1990 - 07.1992
  • Opening and closing of office, prepare rental agreements, supervising of operations: shuttles, cleaning and preparing of rental cars, handling of customers complaints and concern, and nights end closing; vehicle inventory and closing cash receipts. Supervise 6 to 8 employees at any given time, rental agents and service agents,

Education

diploma - General Education

Pahoa High and Intermediate School
Pahoa

Incomplete - Liberal Arts

Hilo Community College
Hilo

Skills

  • Good working knowledge of Microsoft Office (Word, Excel, PowerPoint) and Windows Operating Systems

References

  • Ron & Jill Kosen, Photospectrum, owners (Kauai), (808) 639-6735
  • Pete Brigoli, Friend/Employer, (808) 990-5555
  • Cathy Shibuya, Friend/Supervisor, (808) 651-3108
  • Ralph Toko, Friend, (808) 938-0960

Professional Experience

CVS would have me work temporarily at other store locations, including other island locations to manage merchandise display reconfigurations and arrangements., Responsible for the opening and closing operations and procedures of Longs/CVS Pahoa Store., Supervised and trained new personal in operations and procedures., As Shift Supervisor/Manager would resolve customer concerns, complaints and disputes., Provided customer assistance for both retail merchandise and outside sales.

Timeline

Warehouse Clerk 2

Central Plumbing Supplies
10.2023 - 09.2024

Courier

Hawaiian Courier Express
01.2022 - 09.2023

Shift Supervisor/Manager

Longs Drugs Store/ CVS
10.2010 - 11.2019

Loading Dock Supervisor/Courier

Hawaiian Courier Express (DHL)
12.2002 - 02.2009

Sales Representative

Liberty House Department Store (Kauai)
09.1997 - 11.1997

Sales Representative

Shell Development Corporation
12.1996 - 05.1997

Photographer’s Assistant

Photospectrum
08.1996 - 10.1997

Sales Representative

Browning Ferris Industries (BFI)
09.1995 - 11.1996

Recyclable Sorter

Browning Ferris Industries (BFI)
09.1994 - 11.1995

Carpenter’s Assistant

Carlson Construction
02.1994 - 10.1994

Shift Manager

Dj’s Last Resort Restaurant
06.1992 - 08.1992

Shift Supervisor/Manager

Alamo Rent-a-Car
03.1990 - 07.1992

diploma - General Education

Pahoa High and Intermediate School

Incomplete - Liberal Arts

Hilo Community College
Jeffrey L. Watts