Jeffrey Lynch
Denver
Summary
Offering abilities in customer service, patient registration, and healthcare administration with experience in maintaining accurate records, resolving issues, and ensuring data accuracy. Skilled in time management, multitasking, and HIPAA compliance. Bringing strong interpersonal skills to support patient care and administrative functions.
Experienced with patient interactions, appointment scheduling, and issue resolution. Utilizes communication and organizational skills to ensure patient satisfaction. Knowledge of healthcare systems and patient support processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Services Representative
MyEyeDr
12.2022 - 04.2025
- Provided excellent customer service to patients and their families by answering questions, addressing concerns, and resolving issues in a timely manner.
- Developed relationships with patients through effective communication and interpersonal skills.
- Ensured accuracy of all data entered into the electronic health record system.
Connections (Activities) Associate
Juniper Village-Spearly Center
07.2021 - 12.2022
- Maintained accurate records of participants' attendance at activities and documented progress and outcomes of each activity.
- Encouraged an atmosphere of camaraderie among residents by organizing social gatherings such as game nights or movie screenings.
Server
Balfour Riverfront Park
08.2017 - 07.2021
- Greeted and accommodated guests, building positive experience from first interaction.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
Education
High School Diploma -
Hinkley High School
Aurora, CO05-1997
Skills
- Multitasking ability
- Time management
- Patient registration
- Customer service
- Insurance verification
- Appointment scheduling
- Healthcare
- HIPAA compliance
Certification
- Safe Serv
- TIPS
relevant education
Community College Of Denver, 04/2016
Timeline
Patient Services Representative
MyEyeDr
12.2022 - 04.2025
Connections (Activities) Associate
Juniper Village-Spearly Center
07.2021 - 12.2022
Server
Balfour Riverfront Park
08.2017 - 07.2021
High School Diploma -
Hinkley High School
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