Jeffrey Mahon

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
• Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
• Trained new employees in sales techniques and store procedures, improving team effectiveness.
• Developed rapport with regular customers, fostering welcoming store atmosphere.

• Produced compelling video content for diverse platforms, including web, social media, television broadcasts, and live events.
• Built and maintained strong relationships with clients, ensuring clear communication throughout the production process.

• Kept business compliant with applicable government standards.
• Styled hair according to customer preferences.
• Consulted with clients to assess personal style preferences and unique needs.
• Managed business customer service, responding to requests and concerns promptly.
• Completed full and partial shaves with clippers and standard and straight razors.
• Incorporated advanced barbering techniques to achieve desired results while minimizing discomfort or irritation for clients.
• Ensured compliance with state licensing requirements by adhering to sanitation standards and maintaining up-to-date certifications.
• Built rapport with clients through active listening skills, understanding their preferences, needs, and expectations.

• Managed room upgrades strategically, maximizing revenue while delighting deserving guests with unexpected perks.
• Coached new hires on company policies and procedures, setting them up for success in their roles as Guest Relations Agents or Supervisors alike.
• Organized special events for VIP guests, ensuring memorable stays that encouraged repeat business.
• Implemented strategies for maintaining high levels of customer service during peak seasons without compromising quality.
• Supported sales efforts by proactively reaching out to potential clients during targeted marketing campaigns or events held at the property.
• Monitored guest feedback closely, identifying trends and opportunities for improvement within the department.
• Developed strong relationships with repeat guests, fostering loyalty to the hotel brand.
• Elevated overall guest experience through proactive problem-solving measures designed to prevent recurring issues from arising in the future.
• Enhanced guest satisfaction by efficiently resolving issues and addressing complaints in a timely manner.
• Established and upheld high standards, promoting great customer service and assistance to guests.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

• Set up projectors, laptops and microphones for live presentations.
• Tested and calibrated audio and visual equipment to verify proper operation.
• Managed cables and power distribution systems effectively to maintain a neat appearance while ensuring safety.
• Optimized sound quality by conducting thorough sound checks prior to each event start time.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Set up equipment for inside and outside shots.
• Supported multi-camera setups by effectively communicating with other operators to achieve desired coverage during live events or studio recordings.
• Worked with directors to capture desired shots.
• Operated various camera types proficiently, including DSLR, mirrorless, and cinema cameras, ensuring optimal image quality for each project.
• Collaborated with directors to capture their vision, resulting in successful video productions.
• Maintained a calm demeanor under pressure while managing tight deadlines or unexpected challenges on set.
• Operated television studio cameras during live production.
• Managed a crew of assistants effectively delegating tasks related to camera setup, maintenance, storage management when needed.
• Framed shots and operated jib arm and dolly for smooth camera movement.
• Communicated with talent to achieve desired results.
• Operated cameras for a variety of live events, including sports, entertainment and news broadcasts.
• Demonstrated flexibility in adapting to changing schedules or project requirements, maintaining focus on delivering high-quality footage within deadlines.
• Enhanced video quality by skillfully operating camera equipment and adjusting angles, focus, and lighting.
• Developed strong relationships with producers and talent through clear communication skills and professional conduct on set.
• Adapted shooting style for various projects such as documentaries, commercials, music videos, and news segments to create engaging visuals that matched the tone of each piece.
• Fostered a safe working environment by adhering to safety guidelines and ensuring proper use of equipment.
• Contributed to storyboarding sessions, providing valuable input on shot composition and visual storytelling techniques.
• Maximized production efficiency by keeping gear clean, organized, and ready for use at all times.
• Mastered new camera technologies quickly to stay current with industry trends and maintain a competitive edge in the field.
• Contributed to creative process by providing feedback on shots, helping to refine visual narrative.
• Raised production value by suggesting innovative shooting angles and techniques.
• Documented behind-the-scenes footage for promotional materials, adding value to marketing efforts.
• Transported and set up camera dollies, sliders and jibs.
• Troubleshot camera and lighting issues to minimize impact on film schedule.

• Conducted thorough research to support the development of compelling stories and narratives in productions
• Optimized audience engagement with visually captivating presentations crafted using advanced software tools.
• Coordinated equipment setup and breakdown for efficient use during shoots or events.
• Facilitated smooth workflow by maintaining well-organized project files and detailed documentation.
• Worked overseas in high risk environments producing media content for dissemination to target audiences. Worked closely with local population.

High volume Ice Cream Store in the heart of Lahaina, Island of Maui.

Job I held through High School. Left to join the US ARMY.