Jeffrey Mair
New York,NY
Summary
Case Manager with extensive expertise in healthcare communication and patient advocacy, leveraging over 9 years of experience in clinical research and critical care. Proficient in coordinating with interdisciplinary teams and utilizing EHR systems to enhance patient care and satisfaction. Committed to fostering seamless patient experiences and optimizing healthcare delivery through strategic collaboration and education.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Salesperson
Mount Sinai Health System
11.2024 - Current
- Serve as a primary point of contact between patients, families, and clinical staff, ensuring seamless communication regarding patient needs and treatment plans.
- Collaborate with interdisciplinary teams, including physicians, specialists, and social workers, to coordinate patient care and services.
- Advocate for patients to ensure their rights and preferences are respected throughout the care process.
- Facilitate patient discharge planning, ensuring a smooth transition to home care or post-acute services as needed.
- Track and report key metrics related to patient care, quality outcomes, and service delivery.
- Developed relationships with clients for increased loyalty and repeat business.
Clinical Research Associate
Champions for Health
06.2023 - 12.2024
- Coordinate and oversee clinical trials from initiation to closeout, ensuring compliance with GCP, ICH, and FDA regulations.
- Collaborate with principal investigators, research coordinators, and other multidisciplinary team members to facilitate smooth trial operations.
- Participate in site monitoring visits, audits, and inspections to ensure adherence to regulatory standards.
- Assist with preparing study reports, publications, and presentations based on trial results.
- Developed strong relationships with investigators and site personnel to ensure ongoing compliance with study requirements.
Nurse Manager
Lake Bennet Health and Rehab
01.2019 - 01.2020
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Managed 30 nurses and nursing activities in 80-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Case Manager
Orlando Health
04.2017 - 12.2018
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Registered Nurse
Staffing Agency
09.2016 - Current
- Provide direct patient care to critically ill patients in a high-acuity ICU setting, including monitoring vital signs, administering medications, and performing emergency interventions.
- Manage ventilators, intra-arterial lines, central venous catheters, and other specialized equipment for patients with complex medical needs.
- Coordinate care with multidisciplinary teams (doctors, respiratory therapists, social workers) to develop and implement individualized care plans.
- Maintain thorough and accurate patient documentation using electronic health records (EHR) systems.
Education
Master of Science - Public Health
University of Southern California
Los Angeles, CA05-2024
Bachelor of Science - Nursing
Southern Adventist University
Collegedale, TN05-2016
Skills
Public Speaking
Conflict Management
Microsoft Office Suite
Organized
Creative Thinking
Adaptable
Multi Tasker
Critical Thinking
Leadership
Team Building
Certification
- Registered Nurse (RN) – California, New York, & Florida
- Advanced Cardiovascular Life Support (ACLS)
- Critical Care Registered Nurse (CCRN)
- National Incident Management System (NIMS)
- Emergency Management Professional Program (EMPP)
- The Microsoft Office Specialist (MOS)
- Management of Assaultive Behavior (MAB)
- The National Institute of Health Stroke Scale Certification (NIHSS)
Timeline
Clinical Salesperson
Mount Sinai Health System
11.2024 - Current
Clinical Research Associate
Champions for Health
06.2023 - 12.2024
Nurse Manager
Lake Bennet Health and Rehab
01.2019 - 01.2020
Case Manager
Orlando Health
04.2017 - 12.2018
Registered Nurse
Staffing Agency
09.2016 - Current
Master of Science - Public Health
University of Southern California
Bachelor of Science - Nursing
Southern Adventist University
Similar Profiles
MARGARET CATHERINE HANLEYMARGARET CATHERINE HANLEY
PROGRAM MANAGER: EDUCATION, EVENTS, AND COMMUNICATIONS at ICAHN SCHOOL OF MEDICINE AT MOUNT SINAI, DEPARTMENT OF NEUROSURGERY, MOUNT SINAI HEALTH SYSTEMPROGRAM MANAGER: EDUCATION, EVENTS, AND COMMUNICATIONS at ICAHN SCHOOL OF MEDICINE AT MOUNT SINAI, DEPARTMENT OF NEUROSURGERY, MOUNT SINAI HEALTH SYSTEM
Osvaldo MezaOsvaldo Meza
Revenue Cycle Reimbursement Analyst at Sinai Health System, Mount Sinai HospitalRevenue Cycle Reimbursement Analyst at Sinai Health System, Mount Sinai Hospital
ARLLIN PEREZ MERCEDESARLLIN PEREZ MERCEDES
FPA Support-Patient Coordinator at Mount Sinai Health SystemFPA Support-Patient Coordinator at Mount Sinai Health System
Armin De GoorteArmin De Goorte
CREATOR at Global Teach, Inc.CREATOR at Global Teach, Inc.
Baron WatsonBaron Watson
Sales Development Representative at The Trade DeskSales Development Representative at The Trade Desk