JEFFREY MAK
Diamond Bar,CA
Summary
Experienced professional skilled in sales, management, and customer service with a proven track record as a successful car salesperson. Accomplished art gallery manager proficient in exhibition curation, event coordination, and operational oversight. Strong communicator known for exceptional customer service and prompt issue resolution. Adaptable and quick to grasp new tasks and policies, ensuring efficient adaptation to changing demands.
Overview
5
5
years of professional experience
Work History
Product Specialist
Polestar South Coast
Costa Mesa, CA
02.2024 - Current
- Delivered exceptional customer service to each person, skillfully managing stages of buying processes and after-sales support.
- Greeted customers at showroom and conducted test drives with potential buyers to showcase vehicle performance.
- Identified customer needs and recommended appropriate products to meet their requirements.
Curatorial Assistant
4C Gallery
San Gabriel, California
05.2023 - 05.2024
- Developed new exhibitions and special events, planning themes and designs to showcase particular pieces
- Protected collections with proper storage procedures and well-maintained facilities
- Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
- Collaborated with the gallery director to successfully curate and execute over 10 exhibitions, leading to a 20% increase in visitor engagement, showcasing strong teamwork and event coordination skills
- Demonstrate exceptional teamwork for seamless coordination of events.
Gallery Manager
Gong Gallery
Newport Beach, CA
10.2023 - 02.2024
- Maintained attractive, well-organized displays with regular resets.
- Oversaw all aspects of gallery operations, including personnel, facilities and administrative management tasks.
- Met customer demands by tracking market changes and revising strategies accordingly.
- Directed smooth installation and de-installation of gallery exhibitions, carefully supporting, packing and handling all artwork.
Art History Project Assistant
Ai+ Studio & Gallery
Pasadena, CA
06.2021 - 08.2021
- Conducted in-depth artist research to craft engaging educational materials for children aged 10 and below
- Guided young learners through the world of art history, fostering a child-friendly and meaningful introduction to art
- Oversaw equipment maintenance and efficiently manage studio inventory to ensure a seamless experience.
Program Assistant
TVB(USA)
Norwalk, CA
01.2021 - 06.2021
- Co-ordinates intensively across multiple departments to create and produce over 30 compelling videos and promotional materials, resulting in a remarkable 20% increase in audience engagement
- Contributed to the production of TV programs, showcasing proficiency in video editing and promotion
- Increased program effectiveness through powerful outreach and user engagement strategies.
Co-Founder
BottleBuilt
Irvine, CA
01.2019 - 01.2021
- Led a dynamic team of 10 engineers, pioneering the Sustainable Homes Project at UC Irvine, achieving recognition and awards in two pitch contests
- Designed comprehensive business plans, compelling pitch decks, and persuasive grant proposals within The Wayfinder Startup Incubator, securing vital funding for our initiative
- Promoted social media campaigns and marketing initiatives, elevating brand presence and increasing awareness, resulting in a notable 30% boost in engagement
- Supported business development with marketing campaign strategy and industry networking.
Education
Bachelor of Arts - Art History
University of California
Associate Degree - Liberal Art
Santa Monica College
Skills
- Photography
- Exhibit Preparation
- Customer Service
- Office Management, Planning and Coordination
- Customer Relationship Management
- Adobe Photoshop, Lightroom
- Social Media (Instagram, Facebook, Wechat)
- Driver's license and automobile knoknowledge
- Fluent in Chinese (Cantonese and Mandarin)
Additional Information
- AWARDS , UCI Wayfinder Incubator Program Attained second place in 2020 New Venture Competition (Social Enterprise) at UCI Paul Merage School of Business.
Timeline
Product Specialist
Polestar South Coast
02.2024 - Current
Gallery Manager
Gong Gallery
10.2023 - 02.2024
Curatorial Assistant
4C Gallery
05.2023 - 05.2024
Art History Project Assistant
Ai+ Studio & Gallery
06.2021 - 08.2021
Program Assistant
TVB(USA)
01.2021 - 06.2021
Co-Founder
BottleBuilt
01.2019 - 01.2021
Bachelor of Arts - Art History
University of California
Associate Degree - Liberal Art
Santa Monica College
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