Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Manchester

Fort Mohave,AZ

Summary

Dynamic Owner Operator with extensive experience in small business operations at Floyd Inc. Proven track record in enhancing customer satisfaction through exceptional service and relationship building. Skilled in project management and operations management, successfully optimizing logistics and ensuring timely deliveries while maintaining compliance with safety regulations.

Overview

10
10
years of professional experience

Work History

Owner Operator-Contract CDL

Floyd Inc
01.2024 - 06.2025
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

OTR Flatbed Driver

Melton Truck Lines
02.2023 - 01.2024
  • Operated flatbed trucks to transport goods securely and efficiently across designated routes.
  • Ensured compliance with safety regulations and maintained vehicle inspection standards.
  • Loaded and unloaded cargo, securing loads for safe transport using appropriate equipment and techniques.
  • Communicated effectively with dispatch to coordinate delivery schedules and address shipment issues.
  • Maintained accurate logs of driving hours, mileage, and fuel consumption in accordance with regulations.
  • Conducted routine vehicle maintenance checks to ensure optimal performance and reliability on the road.
  • Adapted to changing weather conditions and traffic patterns to optimize delivery times while ensuring safety.
  • Collaborated with team members to enhance operational efficiency during loading and unloading processes.
  • Maintained a clean driving record through vigilant adherence to traffic laws and defensive driving practices.
  • Collaborated with dispatch team for seamless coordination of shipment schedules, addressing any issues promptly to minimize delays.
  • Managed unforeseen challenges calmly under pressure, maintaining professionalism while resolving issues efficiently.
  • Delivered goods on time by effectively managing hours of service and prioritizing tasks based on deadlines.
  • Provided accurate documentation of all trips, ensuring compliance with company policies and regulatory requirements.
  • Improved safety record by consistently performing pre-trip inspections and adhering to federal regulations.
  • Load adjustments were made when needed to ensure safe transportation while avoiding violations or fines from authorities.
  • Safeguarded cargo integrity by conducting regular checks throughout the journey, adjusting load securement as needed.
  • Developed strong problem-solving skills by adapting to unexpected delays or road conditions, minimizing time lost while maintaining safety standards.
  • Contributed to a positive work environment through collaboration with colleagues and respectful interactions during shared tasks.
  • Maintained detailed logs of daily activities such as hours driven, distance traveled, and fuel consumption for accurate recordkeeping.
  • Assisted in training new drivers on company procedures, safety protocols, and flatbed-specific operations.
  • Increased customer satisfaction by ensuring timely deliveries and maintaining clear communication with dispatch.
  • Built strong relationships with customers, providing professional and courteous service during pick-up and delivery appointments.

Owner/Operator Truck Driver

SuperEgo Holdings
01.2022 - 01.2023
  • Operated long-haul freight trucks while adhering to safety regulations and traffic laws.
  • Managed logistics for timely deliveries, ensuring efficient route planning and fuel consumption.
  • Conducted pre-trip inspections to maintain vehicle safety standards and compliance.
  • Coordinated with dispatchers to optimize scheduling and minimize delays in transportation operations.
  • Trained new drivers on operational procedures and best practices for safe driving.
  • Implemented strategies to enhance load management, improving overall efficiency of transport processes.
  • Developed relationships with clients to ensure customer satisfaction and repeat business opportunities.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.

Reefer Truck Driver

Inland Xpress Inc
10.2021 - 01.2022
  • Operated Class A trucks to transport goods across designated routes efficiently.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Managed delivery schedules, optimizing routes for timely arrivals and minimal downtime.
  • Maintained accurate logs of hours driven, mileage, and fuel consumption for reporting purposes.
  • Collaborated with dispatchers to address any route changes or issues during transit.
  • Implemented best practices for loading and unloading cargo to minimize damage and enhance safety.
  • Trained new drivers on company policies, safety protocols, and efficient driving techniques.
  • Enhanced fuel efficiency through mindful driving practices and regular vehicle maintenance checks.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.

OTR Truck Driver-Feild Trainer

Swift Transportation
03.2015 - 09.2021
  • Operated and maintained commercial vehicles for long-haul transportation across various routes.
  • Ensured compliance with federal regulations and safety standards during all driving activities.
  • Conducted pre-trip and post-trip inspections to verify vehicle readiness and safety features.
  • Managed delivery schedules while optimizing routes for efficiency and timely arrivals.
  • Collaborated with dispatch to communicate updates on delivery status and potential delays.
  • Maintained accurate logs of hours driven, mileage, and fuel consumption in accordance with regulations.
  • Assisted in training new drivers on safety protocols and operational procedures of company policies.
  • Resolved customer service issues related to deliveries, enhancing client satisfaction through effective communication.
  • Made sure that deliveries were on time for scheduled appointments.
  • Maintained accurate driving records in accordance with federal laws and regulations.
  • Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
  • Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Reported vehicle and roadside issues in accordance with company policies to maintain route transparency.
  • Increased on-time deliveries by planning efficient routes and maintaining regular communication with dispatch teams.
  • Delivered goods to customers both locally and long distance.
  • Inspected vehicles and completed routine maintenance to keep equipment in good working order.
  • Safely navigated challenging weather conditions, utilizing defensive driving techniques to ensure timely delivery without compromising safety.
  • Contacted customers to report delayed delivery times.
  • Communicated regularly with dispatcher to provide updates on delivery times.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Charted out upcoming routes with GPS technology and maps.
  • Contacted dispatch to report delivery incidents and determine best methods for resolution.
  • Inspected vehicles to identify potential mechanical problems and confirm reliability before each drive.
  • Communicated with company dispatchers to alert of any issues or delays.
  • Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
  • Secured freight during stops and rest periods to prevent theft.
  • Maintained open communication with dispatching staff to stay on top of scheduling changes and keep customers well-informed.
  • Completed multi-day and overnight trips every month.
  • Reduced maintenance costs with thorough pre-trip inspections and regular vehicle upkeep to minimize unexpected breakdowns.
  • Inspected vehicle on daily basis, reporting any damage or issues to maintenance for immediate resolution.
  • Maintained a clean driving record by adhering to all traffic laws and company policies, demonstrating responsibility and professionalism on the road.

Education

Bachelor of Science - Information Management

DeVry University
Pomona, CA
02-2008

Associate of Applied Science - Electronic Engineering

DeVry Institute
Pomona, CA
06-1998

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Operations management
  • Business management
  • Business planning
  • Strategic planning
  • Project estimating
  • Staff management

Timeline

Owner Operator-Contract CDL

Floyd Inc
01.2024 - 06.2025

OTR Flatbed Driver

Melton Truck Lines
02.2023 - 01.2024

Owner/Operator Truck Driver

SuperEgo Holdings
01.2022 - 01.2023

Reefer Truck Driver

Inland Xpress Inc
10.2021 - 01.2022

OTR Truck Driver-Feild Trainer

Swift Transportation
03.2015 - 09.2021

Bachelor of Science - Information Management

DeVry University

Associate of Applied Science - Electronic Engineering

DeVry Institute

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