Jeffrey Marcellus
Orlando,FL
Summary
Achieved significant improvements in customer transaction efficiency and satisfaction at Dollar Tree by training associates on Point of Sale systems and employing strong customer relationship building skills. Demonstrated reliability and expertise in inventory management, contributing to a positive shopping experience and increased sales through effective product promotion. Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and friendly personality.
Overview
1
1
year of professional experience
Work History
Point of Sale Associate
Dollar Tree
12.2022 - Current
- Trained new associates on Point of Sale systems, improving their knowledge and efficiency in handling customer transactions.
- Assisted customers with product selection based on their needs or preferences while adhering to store guidelines on suggestive selling techniques.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased customer satisfaction by providing efficient and accurate Point of Sale transactions.
- Maintained a clean and organized workspace, ensuring a positive shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Assisted in inventory management, accurately tracking stock levels and reporting discrepancies to supervisors.
Education
High School Diploma -
Cypress Creek High School
1101 Bear Crossing Dr, Orlando, FL 3282405.2021
Skills
- Patience and Empathy
- Customer Assistance
- Customer Relationship Building
- Reliability and punctuality
Timeline
Point of Sale Associate
Dollar Tree
12.2022 - Current
High School Diploma -
Cypress Creek High School