Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Marshall

Reading,MA

Summary

Seasoned field service technician with more than 20 years of electric and mechanical repair experience in the fitness and industrial equipment industry.

Here the focus was on high quality workmanship performed in a timely and organized manner. I have the experience to diagnose all equipment issues, order parts needed for repairs, perform preventive maintenance and repairs as needed in a professional manner.

Having these responsibilities and experiences in this field would allow me to easily branch out to other technical/service industries.

Overview

32
32
years of professional experience

Work History

Service Manager / Field Service Technician

Stairmaster / Nautilus
09.1991 - 03.2005

Fielded and scheduled 50+ service calls weekly, ordered parts, performed repairs and provided preventive maintenance on Stairmaster and Nautilus fitness equipment in the New England region. Other duties included maintaining inventory, ordering parts for jobs and customers, training clients on preventive maintenance and training service technicians on maintenance procedures.

  • Communicated with customers to provide updates, gather information and resolve issues.

Clients included gyms, residential customers, vertical markets, military , businesses and schools. Also instructed clients on scheduling and performing preventive maintenance duties for all of their fitness equipment.

Service Manager / Field Service Technician

Town Sports International / Boston Sports Clubs
03.2007 - 02.2010

Field Supervisor/Technician for 23 Boston Sports Clubs locations in Boston/Greater Boston and Rhode Island. Responsibilities included servicing and maintaining all brands and models of fitness equipment and Cardio Theatre audio/video monitor equipment in 12 club locations. This included diagnosing issues, ordering parts and making repairs. Other duties included training and supervising service technicians for field service positions at the remaining 11 locations.

Field Service Technician

Gym Services
03.2010 - 06.2013

Performed field service maintenance and repairs on all makes and models of fitness equipment in commercial and residential locations in greater Boston.

Other responsibilities included instructing clients on scheduling and performing preventive maintenance duties for all of their fitness equipment.

Field Service Technician

Industrial Protection Services
10.2017 - 05.2018

Duties included inspecting, testing, calibrating and repair of industrial breathing devices known as Air Paks or SCBA's. (self contained breathing apparatus).

Also performed hydrostatic pressure testing and repairs of breathable air cylinders as well as DOT high pressure air cylinders up to 9000PSI.

Jobs were performed in house and on site in a mobile Lab.

Auto Mechanic Assistant

Wakefield Auto Clinic
08.2021 - 10.2021

Duties include Brake components replacement, shock/strut/stabilizer bar replacement, starter/alternator replacement, charging systems diagnosing, oil changes and any other mechanical/maintenance issues.

Philatelist

Self-employeed
10.2021 - 01.2024

Field Service Technician

Boston Dental Repair
01.2024 - Current

Duties include ,Troubleshooting,maintaining and repairing

dental equipment,sterilizers, air compressors and vacuum pumps.

  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.


Education

Computer / Electronics - Computer / Electronic Theory / Repair

Reading Memorial High School
Reading, Ma
1985

Skills

Great communication skills

High attention to detail

Works well with others

Excellent planner and organizer

Solid work ethic

Dependable and responsible

Dedicated to high quality work

Highly efficient

Timeline

Field Service Technician

Boston Dental Repair
01.2024 - Current

Philatelist

Self-employeed
10.2021 - 01.2024

Auto Mechanic Assistant

Wakefield Auto Clinic
08.2021 - 10.2021

Field Service Technician

Industrial Protection Services
10.2017 - 05.2018

Field Service Technician

Gym Services
03.2010 - 06.2013

Service Manager / Field Service Technician

Town Sports International / Boston Sports Clubs
03.2007 - 02.2010

Service Manager / Field Service Technician

Stairmaster / Nautilus
09.1991 - 03.2005

Computer / Electronics - Computer / Electronic Theory / Repair

Reading Memorial High School
Jeffrey Marshall