Jeffrey Martin
Glenwood
Summary
Personable and results-driven, with deep understanding of clinical operations and regulatory compliance, complemented by strong leadership and strategic planning skills. Skilled in optimizing clinical processes and managing cross-functional teams to ensure efficient and effective healthcare delivery. Committed to driving operational excellence and achieving impactful outcomes in regional clinical settings.
Overview
16
16
years of professional experience
Work History
Regional Director of Clinical Operations
St Croix Hospice
08.2024 - Current
- Reduced operational costs through effective resource allocation and budget management.
- Fostered an environment that prioritized safety for both patients and employees alike through comprehensive risk mitigation strategies.
- Increased employee retention rates by creating a supportive work environment focused on professional development.
- Enhanced patient outcomes through the implementation of evidence-based practices in daily operations.
- Developed strong relationships with healthcare providers, fostering collaboration and teamwork.
- Coordinated with other departments to ensure seamless integration of services across the organization''s continuum of care offerings.
- Managed multiple clinic sites, ensuring efficient operations and adherence to standards.
Staff Development Instructor
Douglas County Health Center
03.2023 - 08.2024
- Contributed to a positive work environment by prioritizing employee wellness initiatives, including stress-management classes and mental health workshops.
- Implemented cross-training initiatives, fostering a versatile and well-rounded workforce capable of covering various roles when needed.
- Incorporated real-life scenarios into simulations exercises for hands-on experience solving workplace challenges during training sessions.
- Strengthened leadership capabilities within the organization by conducting specialized management training courses.
- Measured the effectiveness of training programs using data-driven analytics tools for consistent improvements in content quality and delivery methods over time.
- Bolstered compliance adherence throughout the organization via routine workshops addressing current regulations and industry best practices.
- Streamlined onboarding processes by developing efficient orientation materials and procedures for incoming staff members.
- Improved employee retention rates by addressing skill gaps through targeted training interventions.
Assistant Director of Nursing
Eastern Nebraska Veteran's Home
11.2017 - 09.2022
- Collaborated with staff, management, and external groups to coordinate patient care.
- Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality patient care.
- Collaborated with interdisciplinary teams to develop efficient care strategies tailored to individual patient needs.
- Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
- Mentored new nurses in clinical practice and procedures, fostering a supportive learning environment.
- Assisted in developing policies and procedures for safe medication administration, minimizing errors within the department.
- Served as a role model for nursing staff by demonstrating exceptional clinical skills, ethical behavior, and commitment to continuous learning.
Director of Nursing
Eastern Nebraska Veteran's Home
09.2020 - 08.2022
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
Director of Nursing
Correct Care Solutions
04.2017 - 11.2017
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Identified department issues to recommend corrective actions.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
Director of Clinical Services (Interim)
Hillcrest Health And Rehab
11.2016 - 03.2017
- Championed best practice sharing among departments, resulting in more consistent execution of patient care processes and improved outcomes.
- Improved interdisciplinary collaboration, fostering strong working relationships among medical professionals for optimal patient outcomes.
- Spearheaded initiatives aimed at enhancing community outreach efforts, increasing visibility and reputation within the local market as well as beyond.
- Promoted a culture of continuous improvement by encouraging staff input on process enhancements and best practices adoption.
Assistant Director of Clinical Services
Hillcrest Health And Rehab
10.2015 - 11.2016
- Optimized budget management through careful monitoring of expenses, negotiating contracts with vendors, and securing grant funding for special projects.
- Boosted employee morale through recognition programs that celebrated accomplishments in service excellence.
- Improved patient satisfaction rates through consistent monitoring of performance metrics and implementation of targeted improvement initiatives.
- Established partnerships with educational institutions to develop internship programs that provided valuable hands-on experience for aspiring healthcare professionals.
- Complete, review for accuracy and transmit MDS files to CMS for reimbursement.
Director of Nursing
Glen Haven Home
06.2015 - 09.2015
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
Director of Nursing (Interim)
Brookestone Village
01.2015 - 05.2015
- Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
- Championed a culture of continuous learning by promoting professional development opportunities for nursing staff, including in-house training programs, conferences, workshops, and online resources.
- Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
- Collaborated with interdisciplinary teams to create comprehensive care plans for patients.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Charge Nurse
On With Life
05.2012 - 03.2015
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Assistant Director of Nursing
Brookestone Village
10.2014 - 01.2015
- Enhanced staff performance through regular training sessions and professional development opportunities.
- Promoted a culture of teamwork by encouraging open communication among staff members and facilitating collaboration across departments.
- Optimized staffing levels to maintain an appropriate nurse-to-patient ratio, promoting quality of care without exceeding budget constraints.
- Evaluated staff performance regularly, providing feedback and guidance for improvement when necessary.
- Participated in quality improvement initiatives aimed at enhancing overall service delivery within the facility.
- Implemented infection control measures, reducing hospital-acquired infections significantly over time.
- Developed comprehensive care plans for patients, ensuring optimal health outcomes and patient satisfaction.
Adjunct Nursing Instructor
Iowa Western Community College
05.2011 - 10.2014
- Monitored progress of each student and provided formal evaluation upon completion of clinical placements.
- Developed and created clinical assignments to assess student skills.
- Coached underperforming students to help meet clinical objectives
- Prepared and administered weekly examinations to test student skills.
Staff Nurse
Glenwood Resource Center
10.2011 - 04.2012
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Clinical Services Coordinator/Hospice House Mgr.
Hospice With Heart
11.2009 - 10.2011
- Optimized resource allocation by analyzing department needs and adjusting staffing levels accordingly.
- Maintained regulatory compliance with all healthcare standards, policies, and procedures through diligent monitoring and documentation.
- Conducted thorough assessments of potential risks or barriers that could impact provision of effective clinical services, implementing appropriate mitigation strategies when needed.
- Improved patient care by coordinating clinical services and streamlining processes.
Education
Master of Science - Nursing Leadership And Management
Nebraska Wesleyan University
Omaha, NE05-2016
Bachelor of Science - Nursing
Nebraska Wesleyan University
Omaha, NE12-2012
Associate of Science - Nursing
Iowa Western Community College
Council Bluffs, IA05-2008
Associate of Science - Computer Programming
Iowa Western Community College
Council Bluffs, IA05-1999
Skills
- Clinical leadership
- Patient safety
- Operational excellence
- Healthcare management
Timeline
Regional Director of Clinical Operations
St Croix Hospice
08.2024 - Current
Staff Development Instructor
Douglas County Health Center
03.2023 - 08.2024
Director of Nursing
Eastern Nebraska Veteran's Home
09.2020 - 08.2022
Assistant Director of Nursing
Eastern Nebraska Veteran's Home
11.2017 - 09.2022
Director of Nursing
Correct Care Solutions
04.2017 - 11.2017
Director of Clinical Services (Interim)
Hillcrest Health And Rehab
11.2016 - 03.2017
Assistant Director of Clinical Services
Hillcrest Health And Rehab
10.2015 - 11.2016
Director of Nursing
Glen Haven Home
06.2015 - 09.2015
Director of Nursing (Interim)
Brookestone Village
01.2015 - 05.2015
Assistant Director of Nursing
Brookestone Village
10.2014 - 01.2015
Charge Nurse
On With Life
05.2012 - 03.2015
Staff Nurse
Glenwood Resource Center
10.2011 - 04.2012
Adjunct Nursing Instructor
Iowa Western Community College
05.2011 - 10.2014
Clinical Services Coordinator/Hospice House Mgr.
Hospice With Heart
11.2009 - 10.2011
Master of Science - Nursing Leadership And Management
Nebraska Wesleyan University
Bachelor of Science - Nursing
Nebraska Wesleyan University
Associate of Science - Nursing
Iowa Western Community College
Associate of Science - Computer Programming
Iowa Western Community College
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