Jeffrey Martinez-Flores
Glnedale,CA
Overview
13
13
years of professional experience
Work History
Building Complex Manager ll
Los Angeles County (Internal Services Department)
Los Angeles
02.2022 - Current
- Plan, coordinate, assign, review, and evaluate work of different services
- Ensure that all work performed by area staff, including minor carpentry, masonry, electrical, plumbing, painting, custodial, and landscape services meets applicable standards
- Prepare for or assist client departments in preparation of requests for office equipment and services, including business machines, parking, security, communications and facility alterations, maintenance, and repair
- Review work plan specifications
- Prepare preliminary time and cost estimates
- Meet with representatives from assigned facilities to coordinate services, determine service requirements, and resolve service problems
- Ensure work performed by contract personnel complies with contractual agreements
- Coordinate, schedule, and monitor performance of specialized maintenance services, including window washing, light fixture cleaning, specialized floor care, pest control, and extermination, and parking lot sweeping
- Supervise ordering, issuing, storing, safeguarding, and use of supplies; investigate and implement or recommend solutions to problems relating to the security of supplies and equipment
- Ensure assigned facilities comply with building, safety, and health codes and standards
- Maintain work records and other documents concerning activities of the service area
- Assist in developing and implementing divisional operating policies, standards, and procedures
- Assist in developing and implementing contingency plans necessary to meet emergencies and disasters, including evacuation and operation facilities -Participate in studies, investigations, and preparation of reports and other correspondence concerning departmental activities
- Participate in accreditation review and inspection of hospitals and serves on various administrative committees concerning accreditation as liaison for the department
- Act in absence of Section or Division Manager as directed.
Contract Monitor
Los Angeles County (Internal Services Department)
Los Angeles, CA
10.2018 - 01.2022
- Work as a liaison between La county departments and various contractors -Plan, coordinate and facilitate Requests for Proposals (RFP)
- Assist in developing and implementing divisional operational policies, standards and procedures -Evaluate potential problems and recommend solutions
- Conduct inspections on various facilities throughout Los Angeles County -
- Coordinate, schedule and monitor specialized work
- Develop reports highlighting contractual discrepancies
- Assure all contractual deficiencies are corrected in contractual terms
- Document records including current, past and future jobs
- Communicate with numerous clients and contractors via email and phone
- Develop and implement clear expectations with contractors
- Audit evaluate and monitor services provided by various contractors
- Keep verbal and email communication with clients, coworkers and contractors
- Assure contractors are in accordance with current safety procedures
- Make building specification sheets for new contracts -Ensure contractual scope and agreements are being met
- Perform quality assurance inspections for monthly and annual services
- Ensure that assigned facilities comply with building safety, health codes and standards
- Help assist in providing clients quotes for requested additional services
- Assist in resolving the impact of natural disasters and pandemics
- Update and organize spreadsheets
- Drive to over 50 county facilities to inspect and recommend solutions
Senior Custodial Supervisor
Pride Industries
Los Angeles, CA
02.2014 - 09.2018
- Supervised 60 employees working in county facilities
- Managed payroll and project budgets -
- Conducted monthly safety trainings with employees
- Analyzed work environments and procedures and advise management about recommended ways to improve
- Designed and conducted small and large trainings on safety procedures and work habits Conducted new employee orientations
- Planned, developed, and conducted new employee trainings
- Conducted employee evaluations -Conducted facility audits to assure the safety of work environments
- Maintained clear verbal and written communication with employees, colleagues and clients
- Supervised employees to assure they provide efficient, safe, and quality work
- Produced Excel sheets, and operated Microsoft word and other work-related programs
- Corrected issues and complaints in a timely manner -Assured contractual scope was being met
- Conducted facility audits to assure the safety of work environments -Drove to over 75 different facilities
- Assured supplies inventory was always organized and current
- Assured budgeting of supplies and overall budgets of operations
- Assured living wage ordinance was being met -Reviewed payroll for over 50 employees to assure accuracy
- Submitted payroll for over 50 employees
- Found coverage for sick employees
- Interviewed potential new employees
- Mediated disputes among workers
Store Manager
U-Haul
Los Angeles, CA
05.2014 - 04.2018
- Managed store and employees
- Drafted employee's weekly schedule -Managed stores payroll and expense budgets
- Conducted monthly trainings
- Recommended more efficient and safe work procedures
- Helped resolve customers complaints to assure customer satisfaction
- Trained and hired new employees
- Conducted employee evaluations
- Provided and trained staff in proper customer service
- Safely and efficiently dispensed propane
- Explained individualized contracts to customers
- Cleaned and provided basic mechanical maintenance for rental trucks
- Installed hitch and trailer wiring on different vehicles.
Instructional Aid
Glendale Community College
Glendale , CA
08.2015 - 05.2016
- Researched and analyzed student outreach procedures
- Reviewed scholarship applications
- Elected scholarship recipients
- Recommended new ways to conduct student outreach
- Coordinated and conducted classroom training sessions on student outreach awareness such as scholarships and grants
- Provided tips and feedback to student to improve resumes and scholarship applications
Education
Master of Arts - Organizational Leadership And Management
Pacific Oaks College
Pasadena, CA12.2020
Bachelor of Arts - Child And Adolescent Development Applied Sciences
California State University (CSUN)
Northridge, CA05.2017
Associate Degree - Arts Social Sciences
Glendale Community College
Glendale, CA06.2015
Skills
- Leadership experience
- Collaboration talent
- Problem-solving abilities
- Time management
- Computer proficiency
- Comfortable speaking in small and big groups
- Familiar with office 365, Outlook,Excell,Word, One Note, and Powerpoint,
- Familiar with different presentation platforms(Padlett, Vyond team)
Languages
English
Spanish
Timeline
Building Complex Manager ll
Los Angeles County (Internal Services Department)
02.2022 - Current
Contract Monitor
Los Angeles County (Internal Services Department)
10.2018 - 01.2022
Instructional Aid
Glendale Community College
08.2015 - 05.2016
Store Manager
U-Haul
05.2014 - 04.2018
Senior Custodial Supervisor
Pride Industries
02.2014 - 09.2018
Master of Arts - Organizational Leadership And Management
Pacific Oaks College
Bachelor of Arts - Child And Adolescent Development Applied Sciences
California State University (CSUN)
Associate Degree - Arts Social Sciences
Glendale Community College