Summary
Overview
Work History
Education
Accomplishments
Timeline
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Jeffrey Mathia

Bellingham,WA

Summary

Experienced Professional with comprehensive knowledge in optimizing processes and improving operational efficiency. Skilled in troubleshooting, and quality control, ensuring high standards are maintained. Strong emphasis on team collaboration and consistently delivering reliable results in dynamic environments. Skilled at problem-solving and effective communication.

Overview

20
20
years of professional experience

Work History

ESL Teacher

Berlitz International
09.2018 - 10.2024
  • Educated executives of international companies in basics of English grammar and conversational speaking
  • Provided instruction on pronunciation, intonation, and accent reduction to enhance business leaders overall communication skills in English
  • Enhanced speaking skills through regular practice and focused feedback during conversation sessions
  • Increased proficiency in English by creating engaging professional networking sessions
  • Attended workshops to learn about student motivation and engaging learning activities

Production Engineer

Goodwill Industries
09.2015 - 09.2018
  • Responsible for the smooth and efficient flow from procurement to merchandising floor
  • Processes included shipping logistics, quality control and pricing
  • Enhanced team productivity by providing technical support and training
  • Improved production efficiency by identifying and troubleshooting issues in a timely manner
  • Collaborated with cross-functional teams to identify areas for improvement
  • Contributed to higher client satisfaction rates by ensuring consistent product quality
  • Performed root cause analysis and implemented corrective actions

Front Desk Shift Manager

Iron Blossom Lodge
02.2011 - 03.2015
  • Enhanced customer satisfaction by efficiently managing front desk operations and addressing guest concerns promptly.
  • Streamlined check-in and check-out processes for improved guest experience
  • Collaborated with housekeeping and maintenance staff to address room issues quickly, maintaining a high level of guest satisfaction.
  • Managed reservation system effectively to optimize occupancy rates and maximize revenue generation.
  • Assisted in hiring and training all front desk staff.

Project Manager

Strait Construction
01.2005 - 01.2011
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Provided detailed project status updates to executive management.

Education

Bachelor of Science - Physics/Mathmatics

University of Washington
Seattle, WA
06-2001

MBA - International Business

American College of Switzerland
Leysin, Switzerland

Accomplishments

    Competed at a national level in Road Cycling and Mountain Biking.

    Semi-professional snowboarding; Member of the USASA team as an alternative for World Cup 2004

Timeline

ESL Teacher

Berlitz International
09.2018 - 10.2024

Production Engineer

Goodwill Industries
09.2015 - 09.2018

Front Desk Shift Manager

Iron Blossom Lodge
02.2011 - 03.2015

Project Manager

Strait Construction
01.2005 - 01.2011

Bachelor of Science - Physics/Mathmatics

University of Washington

MBA - International Business

American College of Switzerland

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Jeffrey Mathia