Jeffrey McCaskill
Bronx
Summary
Motivated and reliable professional with a diverse background in customer service, food preparation, sales, and client assistance. Skilled in providing high-quality service in both residential and retail settings, with a strong emphasis on communication, time management, and maintaining a safe and clean environment. Experienced in supporting individuals with limited mobility, preparing meals, handling customer transactions, and managing daily operations. Eager to apply my problem-solving abilities, attention to detail, and teamwork skills to a dynamic position that offers opportunities for growth and advancement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Residential Advisor
Housing Works
06.2022 - 12.2023
- Prepared meals for clients, including breakfast, lunch, and dinner.
- Assisted clients with managing both on-site and off-site appointments, as well as daily activities.
- Maintained a clean and sanitized living environment for all clients.
- Conducted client intakes and managed discharges for clients who were transferred or absent without leave (AWOL).
- Baked traditional meat and fruit pastries to order.
- Provided mobility assistance to clients with limited mobility, including walking support and wheelchair transportation.
- Answered phone calls, greeted visitors, and maintained accurate documentation of client care and assistance.
Shoe Salesman
Century 21
01.2009 - 12.2012
- Greeted and assisted customers, identifying their needs and preferences in shoes and accessories.
- Accurately processed sales transactions and provided information on current sales, promotions, and store policies.
- Assisted customers in locating merchandise according to style, size, and budget preferences.
- Maintained product knowledge and ensured store displays were visually appealing and well-stocked
- Accurately completed sales transactions
- Assisted customers with locating merchandise to meet their style, size, and budget
- Maintained knowledge of current sales and promotions along with policies regarding payment, and exchanges
Cashier/Cook
KFC
03.2011 - 10.2011
- Served food and beverages to customers, ensuring a high level of customer satisfaction.
- Took customer orders, computed bills using cash registers, and processed payments.
- Prepared daily food items, following safety protocols and sanitation measures.
- Cleaned and organized kitchen and dining areas to maintain a safe, efficient working environment.
Porter
Shake Shack
12.2006 - 05.2009
- Performed maintenance duties, including sweeping, mopping, glass cleaning, and scrubbing to ensure cleanliness.
- Replaced dispensers and filters, ensuring proper operation of equipment.
- Collected and disposed of trash and recyclables.
- Operated hand tools and maintained assigned areas, ensuring safety and cleanliness standards were met.
Education
High School Diploma -
Theodore Roosevelt High School
Bronx, NY06.2008
Skills
- Customer Service
- Meal Preparation & Food Safety
- Time Management
- Mobility Assistance
- Communication
- Team Collaboration
- Inventory Management
- Basic Cooking & Baking
- Sanitation & Safety Practices
- Problem Solving
- Multitasking
- Attention to Detail
Certification
OSHA 10 (Site Safety Training) 08/2016 – New York, NY
Timeline
Residential Advisor
Housing Works
06.2022 - 12.2023
Cashier/Cook
KFC
03.2011 - 10.2011
Shoe Salesman
Century 21
01.2009 - 12.2012
Porter
Shake Shack
12.2006 - 05.2009
OSHA 10 (Site Safety Training) 08/2016 – New York, NY
High School Diploma -
Theodore Roosevelt High School
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