Summary
Overview
Work History
Education
Skills
Job Related Experience.
Certification
References
Timeline
Generic

Jeffrey McGann

Oswego,NY

Summary

Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.

Overview

30
30
years of professional experience
1
1
Certification

Work History

General Manager /Business Owner

Burkes Home Center
Oswego, NY
11.2023 - Current
  • Designed sales and service strategies to improve revenue and retention.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Formed and sustained strategic relationships with clients.
  • Delegated work to staff, setting priorities and goals.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Prepared staff work schedules and assigned team members to specific duties.

Director of Planning and Zoning

City of Oswego
Oswego, NY
11.2018 - Current
  • Processed zoning and project permits, verifying information against established standards to make accurate approval or denial judgments.
  • Provided city leaders, developers, lawyers and general public with plans for community spaces by delivering presentations in public meetings.
  • Advised executive team on potential risks associated with proposed projects.
  • Inspected sites to asses validity and feasibility of submitted development plans.
  • Reviewed project proposals to ensure compliance with applicable laws and regulations.
  • Coordinated public outreach efforts related to various planning projects.
  • Liaised between planning teams and outside departments to build solid partnerships and accomplished shared goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Code Enforcement Director

City of Oswego
Oswego, NY
09.2022 - 11.2023
  • Prepared staff work schedules and assigned team members to specific duties.
  • Ensured compliance with all relevant regulations, policies and procedures.
  • Inspected commercial and industrial buildings to identify hazardous conditions and fire code violations.
  • Composed detailed investigation notes, compiled interview documentation, collected inspection reports and organized additional relevant documents for recordkeeping throughout investigations.
  • Identified potential hazards and enforced safety protocols at scenes to prevent injuries.
  • Investigated complaints regarding zoning violations, code enforcement issues and other municipal ordinances.
  • Participated in development of drafting and rewriting various municipal codes.
  • Interacted with citizens in order to answer questions regarding code enforcement procedures and regulations.
  • Prepared inspection reports detailing investigative findings and recommendations for corrective action.
  • Conducted on-site inspections of residential and commercial properties to ensure compliance with applicable codes and regulations.
  • Determined appropriate steps needed to bring buildings into fire code compliance.
  • Supported prosecution of offenders by coordinating with attorneys, providing information and documentation as well as testifying in court.
  • Collaborated with other departments within the city government to resolve code enforcement issues in a timely manner.
  • Maintained contact with contractors hired by property owners in order to ensure completion of work in accordance with standards set forth by the municipality.

Commercial Project Manager

ICI
Syracuse, NY
10.2008 - 03.2018
  • Developed comprehensive documentation for all phases of a commercial project.
  • Tracked costs incurred during various stages of a commercial project.
  • Conducted regular meetings with relevant stakeholders to review progress on commercial projects.
  • Updated management on status of ongoing commercial projects through verbal presentations or written reports.
  • Negotiated with project stakeholders or suppliers to obtain resources or materials.
  • Developed and updated project plans to document objectives, technologies, schedules, and funding.
  • Developed strategies for mitigating risks associated with commercial projects.
  • Oversaw multimillion-dollar projects at Syracuse University, Budweiser, Sithe Industries, VA Hospital, Novelis, Armstrong, and numerous others.
  • Managed scheduling and orchestration of crews of up to 40 employees from diverse trades.
  • Executed blueprint reading, layout design, and material procurement for project
  • Executed installation of underground mechanical vaults, steam, and condensate lines to deliver essential services to medical facility.
  • Implement scaffolding configurations and constructions for energy facilities, turbine, and reactor improvements.
  • Established trucking bays facilitating streamlined supply deliveries across various facilities.
  • Managed team for execution of multimillion dollar interior office renovation at medical facility.

General Contractor

Self-employed
Oswego, NY
03.1995 - 09.2009
  • Prepared detailed cost estimates based on labor, material, equipment, overhead costs and other related expenses.
  • Prepared and planned worksites to help jobs run smoothly.
  • Ensured that safety standards were maintained at all times during the duration of the project.
  • Managed projects with large labor, equipment and material budgets.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Ordered supplies and controlled inventory to keep overhead low and maintain supply availability.
  • Saved money by managing cost-effective supplier purchases.
  • Maintained detailed records of construction activities, changes, and approvals for compliance.
  • Coordinated with architects and engineers to finalize project plans and blueprints.

Education

High School Diploma -

Oswego High School
Oswego, NY
06-1983

Carpentry & Construction.

Boces
Mexico
06-1983

Some College (No Degree) - Business & Construction Management

Oswego State University
Oswego

Skills

  • Proficient public speaker
  • Problem solver
  • Facility management
  • Leader
  • Schedule management
  • Experienced and knowledgeable in all phases of construction
  • Multi-trade management

Job Related Experience.

  • Medical facility work including installation of underground mechanical vaults/steam and condensate lines from Syracuse University to the VA Hospital, to provide heat, humidification and sterilization.
  • Where I was in charge of coordinating and overseeing the connections to the VA Hospitals HVAC/humidification system and sterilization units as well as the upgrades to these systems at the hospital.
  • This required scheduling and coordinating all involved trades work along with hospital staff, management and maintenance crews.
  • Including putting a comprehensive plan in place to complete the work quickly and at the most opportune times to avoid and prevent interruptions with patient care.

Certification

  • Licensed code officer and building safety inspections.
  • OSHA certified.

References

References available upon request.

Timeline

General Manager /Business Owner

Burkes Home Center
11.2023 - Current

Code Enforcement Director

City of Oswego
09.2022 - 11.2023

Director of Planning and Zoning

City of Oswego
11.2018 - Current

Commercial Project Manager

ICI
10.2008 - 03.2018

General Contractor

Self-employed
03.1995 - 09.2009

High School Diploma -

Oswego High School

Carpentry & Construction.

Boces

Some College (No Degree) - Business & Construction Management

Oswego State University