Jeffrey Mckendree
Jacksonville,FL
Summary
I’m a motivated, strong minded individual with a proven track record in sales, inventory management and customer service. I have enhanced operational efficiency through an improved inventory system, creating strong vendor relations, while elevating customer satisfaction. Comfortable with optimizing processes while mentoring team members to achieve shared goals. Dedicated to the team and company. Fully determined to get the job done no matter the obstacles. Dedicated to the team and company.
Overview
20
20
years of professional experience
Work History
Parts Manager
Yamaha Marine Center of Jacksonville
09.2023 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Constantly over achieving on sales quota
Lead Builder
Release Marine
09.2018 - 05.2023
- Increased client satisfaction with consistent communication, addressing concerns promptly, and delivering projects on schedule.
- Optimized material usage with careful planning and resource allocation, reducing waste and lowering overall project costs.
- Improved team productivity by providing clear expectations, regular feedback, and fostering a collaborative work environment.
- Developed strong relationships with suppliers, negotiating lower costs for materials without compromising quality or performance standards.
- Mentored junior team members, providing guidance on best practices for construction techniques and helping them develop valuable skills for career advancement.
- Completed over 1500 projects within the company.
Assistant Project Manager
Trutek Roofing
06.2013 - 09.2015
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Planned, monitored and analyzed project costs to meet financial goals.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Supported timely project delivery by proactively identifying risks and developing mitigation plans.
- Always met sales goals
Squad Leader
United States Marine Corps
09.2005 - 09.2009
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Planned, monitored and analyzed project costs to meet financial goals.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Supported timely project delivery by proactively identifying risks and developing mitigation plans.
- 2 deployments overseas as infantryman.
Education
Associate Of Business Administration - Business
University of North Georgia
Dahlonega, GASkills
- Invoice processing
- Inventory management
- Improving customer satisfaction
- Vendor relations
- Inventory auditing
- Forklift operation
- Inventory restocking
- Purchasing strategies
- Goal setting
- Customer relations
- Sales promotion
- Coordinating paperwork
- Supply chain coordination
- POS systems operations
- Product promotion
Timeline
Parts Manager
Yamaha Marine Center of Jacksonville
09.2023 - Current
Lead Builder
Release Marine
09.2018 - 05.2023
Assistant Project Manager
Trutek Roofing
06.2013 - 09.2015
Squad Leader
United States Marine Corps
09.2005 - 09.2009
Associate Of Business Administration - Business
University of North Georgia
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