Jeffrey McNee
Gloucester City,NJ
Summary
Dynamic Store Manager with a proven track record at Savers Thrift Store, excelling in customer engagement and financial tracking. Successfully led teams to exceed sales targets while enhancing operational efficiency. Expertise in inventory control and effective problem resolution, fostering a culture of excellence and community involvement.
Overview
28
28
years of professional experience
Work History
Store Manager
Savers Thrift Store
03.2024 - Current
- Ensure store performance meets targets in sales, profit, on-site donations and production.
- Monitor and set the pace of work.
- Follow corporate objectives while understanding local market potential.
- Analyze key metrics and information while tying it observations through sales floor inspection for shop-ability.
- Lead, direct and supervise the work of the management team.
- Oversee Production Manager and Retail Sales Manager in proactively planning staffing needs, recruiting, selecting and training team members at all levels.
- Observe, assess, interact, coach and counsel the team.
- Develop high potential team members for all management positions.
- Fully utilize production to maximize sales and profit potential.
- Audit merchandise and prices and provide feedback on key lessons from unsold merchandise.
- Protect company assets and information by promoting loss prevention awareness by ensuring policies are in place.
Production Manager
Savers Thrift Store
02.2021 - 03.2024
- Manage full utilization of merchandise received to maximize sales and potential profit.
- Inspect execution of the Morning Maintenance program to ensure sakes floor is ready for business each morning.
- Audit merchandise and prices rolled to and off the floor.
- Build the work schedule to meet and exceed both customer and donor expectations.
- Ensure the execution of merchandise standards and initiatives, as well as sales and marketing promotions.
- Plan and implement seasonal back stock, merchandising and other strategic programs.
- Ensure the Savers recycling program is fully leveraged to reduce landfill and all for further reuse of unsold/un-saleable items.
- Execute all company standards in the Community Donation Center.
- Oversee efforts inside and outside the store to create community awareness of the CDC, the company brand and the benefits of donating to Savers.
- Develop partnerships with local organizations that are seeking cash fundraising opportunities and partner with them on Donation Drive Fundraisers.
Store Manager
Sears
04.1998 - 03.2022
- Managed daily operations, ensuring optimal store performance and customer satisfaction.
- Oversaw multi-million dollar flagship store renovation
- Develop and manage performance of individuals and team, measured by appropriate performance reports, scorecards and dashboards.
- Build a strong bench of talent and develop associates for internal promotion.
- Execute the client's plan consistently across all departments and provide ongoing fact based feedback for improved member experience.
- Actively be involved in all aspects of HR including recruitment, counseling, dismissal, training, performance reviews and payroll processing.
- Manage shipping and receiving, merchandise signing, return to vendor, preventative maintenance and customer service.
- Maintain facilities and housekeeping.
Education
No Degree - Secondary Education
Camden County College
Blackwood, NJSkills
- Customer engagement
- Effective problem resolution
- Customer service expertise
- Proficient in task management
- Financial tracking
- Inventory control expertise
Timeline
Store Manager
Savers Thrift Store
03.2024 - Current
Production Manager
Savers Thrift Store
02.2021 - 03.2024
Store Manager
Sears
04.1998 - 03.2022
No Degree - Secondary Education
Camden County College