Jeffrey M Haley
Owings Mills,MD
Summary
Adaptable, professional, and detail-oriented professional with excellent organization and communication skills. Ability to work effectively as an individual as well as a team player. Strong interpersonal skills and highly proficient in analyzing and resolving issues by evaluating the need of the business and providing solutions.
Overview
7
7
years of professional experience
Work History
Solid State Technician
Northrop Grumman
01.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Perform a variety of processes to support the development, fabrication, testing, and assembly of semiconductor devices in accordance with operational goals.
- Responsible for the setup, operation, and adjustment of a variety of process and measurement tools to support integrated circuit production and engineering development efforts.
- Perform process calculations, summarize data, prepare reports, and maintain electronic data logs for engineering staff.
HOSPITAL CONCIERGE (OUTSIDE)
PENN MEDICINE
01.2019 - Current
- Initial contact greeting patients and caregivers with a warm, genuine and profession manner while meeting their customer service expectations
- Positioned outside in all weather conditions, including inclement weather assisting immobile patients out of/into vehicles and into/out of wheelchairs safely and courteously
- Collaborate with patients, visitors, and hospital staff to deliver a coordinated and seamless assistance to Patients and Visitors
- Effectively communicate with patient advocates and clinical areas of any immediate special needs of patients
- Perform duties in accordance with Penn Medicine and entity values, policies, and procedures, as well as other duties assigned to support the unit
- Provide general directions to various locations within the hospital and ensure all outside vendors check in with Security.
INSTRUCTOR/TRAINER
PINNACLE LOGISTICS
06.2018 - 11.2018
- Established and communicated clear objectives for all learning activities, and prepared classroom for class activities
- Trained new hires in company's safety and operational procedures in scheduled transportation, supply chain management and related logistics services
- Administrated and maintained the testing results of applicants on various reporting programs for evaluation in management
- Used established training materials to present training exercises and practice in preparing students to safely operate a commercial motor vehicle
- Provided hands-on training in advanced applications, training and testing preparations in Vehicle Inspection, Skills/ Maneuvers, Range and Road Driving Skills required to meet and or exceed requirements.
QUALITY CONTROL/PROCESS COORDINATOR
MAYFLOWER TEXTILES
11.2017 - 06.2018
- Directed the work of manufacturing staff to ensure process consistency in production batches and effective policies to prevent manufacturing delays
- Responded professionally to external/internal calls while maintaining corporate and departmental standards
- Ensured manufactured products met industry and company standards, as well as writing quality control reports
- Consistently and effectively prioritized and organized duties and resources to meet multiple deadlines
- Isolated and identified any problems and non-conformities, determined their causes, created, and implemented corrective actions, and measured for success.
Education
BACHELOR OF SCIENCE (BS) - INDUSTRIAL ENGINEERING -
MORGAN STATE UNIVERSITY
Baltimore, MarylandSkills
- Quality Control
- Preventive Maintenance
- Documentation And Reporting
- Work Planning and Prioritization
- Attention to Detail
- Works Well Under Pressure
- Multitasking and Organization
Timeline
Solid State Technician
Northrop Grumman
01.2022 - Current
HOSPITAL CONCIERGE (OUTSIDE)
PENN MEDICINE
01.2019 - Current
INSTRUCTOR/TRAINER
PINNACLE LOGISTICS
06.2018 - 11.2018
QUALITY CONTROL/PROCESS COORDINATOR
MAYFLOWER TEXTILES
11.2017 - 06.2018
BACHELOR OF SCIENCE (BS) - INDUSTRIAL ENGINEERING -
MORGAN STATE UNIVERSITY