With 40 years in the Food Industry, I excel in coordinating foodservice activities and ensuring exceptional guest satisfaction. My commitment to operational excellence and employee development makes me a valuable asset to any organization.
Work History
Assistant General Manager
O’Charley’s Restaurant and Bar | 2016 - 2026
Supervised daily operations to ensure compliance with company standards and policies.
Analyzed customer feedback to implement improvements in service delivery.
Trained and mentored staff on service excellence and operational procedures.
Coordinated staff scheduling to optimize coverage during peak hours.
Managed vendor relationships to secure quality supplies at competitive prices.
Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Kitchen Manager
Cheddars Casual Cafe | 2012 - 2015
Managed kitchen operations to ensure efficient workflow and compliance with health regulations.
Trained staff on food safety standards and equipment usage, enhancing team performance.
Developed menu items in collaboration with culinary team, focusing on quality and cost-effectiveness.
Implemented inventory management processes to optimize stock levels and minimize waste.
Kitchen Manager
TGI Fridays | 1999 - 2012
Conducted regular kitchen inspections to uphold cleanliness and safety standards across all areas.
Evaluated vendor performance to ensure high-quality ingredients while controlling costs effectively.
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.