Jeffrey M. Howard
Galena
Summary
Proven sales leader with strong background in identifying and capitalizing on business growth opportunities. Proven track record of successfully negotiating partnerships and expanding market presence. Demonstrated ability to lead cross-functional teams and develop strategic business plans.
Overview
27
27
years of professional experience
Work History
Business Development Manager
RAK Industrial Services
02.2025 - Current
- Developed and executed strategic partnerships to enhance market presence and drive revenue growth.
- Analyzed market trends to identify new business opportunities and inform strategic decision-making.
- Led cross-functional teams to align business development initiatives with organizational goals.
- Facilitated negotiations with key stakeholders to establish long-term contracts and agreements.
- Led and coached inside sales to improve cold outreach techniques and prepare them for career advancement.
Key Account Manager - Automotive
Tesa Tape, Inc.
01.2022 - 02.2025
- Developed global strategic account plans to enhance client relationships and drive revenue growth.
- Led cross-functional teams to deliver tailored solutions for key clients, ensuring alignment with their business goals.
- Analyzed market trends and competitor activities to identify opportunities for account expansion and retention.
- Established performance metrics and KPIs to evaluate account success and optimize service delivery.
Regional Sales Specialist, Automotive
Tesa Tape, Inc.
01.2017 - 01.2022
- Manage Midwest and Northeast regions with Automotive OEM/OES responsibilities; Tier 1 through Tier 4 value chain development and management
- Responsible for thirteen state region with year over year sales increase of 16%; exceeding all established goals and sales objectives
- Serve as a senior member of the automotive team, coaching sales processes, negotiation and strategic account management
- Identify, develop and maintain customer relationships to drive spec in activity and product loyalty throughout the global value chain; recommend solutions through offering line trials at OEM and Tier suppliers
- Develop and present regional business reviews to the corporate management team; outlining region sales performance, ongoing high potential projects, and strategic account growth plans
- Collaborate with leadership to build the Annual Business Plan
- Utilize time management skills to plan and organize day to day responsibilities within the region; record opportunities and track sales activities through the CRM system
- Train and coordinate proactive programs with key converters and distributors; contribute specialized knowledge to marketing planning for new business development
- Drive customer interest by conducting industry trade shows and customer specific, onsite tech days
Area Sales Representative, Automotive
Sherwin Williams
01.2014 - 01.2017
- Owned driving sales and new and existing business relationships in the Columbus, OH market, successfully delivered company objectives, growing one of the most complex territories in the automotive division
- Developed and maintained successful industry partnerships, showcasing innovative product usage and competitive advantage
- Key contributor to increasing year over year PBT by 5.6%
- Implemented Lean processes and principles increasing customer efficiency and consistently improving overall shop performance
- Executed consultative sales approach utilizing KPI’s and management training techniques with a focus on driving customer profitability
- Built and maintained the CRM data base for the Columbus sales territory, producing timely reporting and consistently delivering updated prospect lists
Area Sales Representative, Automotive
Sherwin Williams
10.2008 - 01.2014
- Drove year over year sales improvement at an average of 9.3% in a shrinking marketplace
- Achieved average year over year PBT increase of 4.7%
- Conducted Lean Implementation leading to measurable customer performance improvement
- Delivered consultative sales approach, focused on providing value and substance to territory customers directly impacting increased profit margin results
- Regularly performed competitive product evaluations, providing insights to improve selling strategies while leveraging value added programs
Branch Manager, Automotive
Sherwin Williams
08.2006 - 10.2008
- Directly responsible for opening and staffing new Automotive Branch location
- Managed holistic recruitment, hiring and coaching of the store staff implementing customer service techniques to ultimately increase branch profitability
- Implemented and maintained profit management program for large National Account, resulting in $100,000 annual profit improvement
- Served as both Branch Manager and Sales Representative, accountable for managing Central Illinois staff and sales territory while driving consistent sales results
Technician, Product and Maintenance & Development, Automotive
Sherwin Williams
09.2000 - 08.2006
- Development and maintenance of various automotive coatings and additives
- Develop and present product and process for $1.2M account
- Regularly completed competitive product evaluations
- QS9000/TS16949 Internal Auditor
Lead Inside Sales, Retail Stores (Part-time)
Sherwin Williams
06.1998 - 09.2000
Education
No Degree - Business Management
CLEVELAND STATE UNIVERSITY
Cleveland, Ohio01.2001
No Degree - Business Management And Marketing
UNIVERSITY OF PHOENIX
Independence, Ohio01.2004
Skills
- Strategic partnerships
- Market analysis
- Revenue growth
- Cross-functional leadership
- CRM system management
- Global account management
- Business and budget planning
- Sales operations
- P&L management
- Interviewing
Timeline
Business Development Manager
RAK Industrial Services
02.2025 - Current
Key Account Manager - Automotive
Tesa Tape, Inc.
01.2022 - 02.2025
Regional Sales Specialist, Automotive
Tesa Tape, Inc.
01.2017 - 01.2022
Area Sales Representative, Automotive
Sherwin Williams
01.2014 - 01.2017
Area Sales Representative, Automotive
Sherwin Williams
10.2008 - 01.2014
Branch Manager, Automotive
Sherwin Williams
08.2006 - 10.2008
Technician, Product and Maintenance & Development, Automotive
Sherwin Williams
09.2000 - 08.2006
Lead Inside Sales, Retail Stores (Part-time)
Sherwin Williams
06.1998 - 09.2000
No Degree - Business Management
CLEVELAND STATE UNIVERSITY
No Degree - Business Management And Marketing
UNIVERSITY OF PHOENIX