Jeffrey Miller
Mineral Ridge,OH
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 19 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Self-motivated Family Decision Making Coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Detail-oriented police Officer offering 18 years and wide-ranging expertise. Knowledgeable and practiced in problem solving. Skilled in communication, organization and task prioritization. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 18 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
19
19
years of professional experience
Work History
Family Group Decision Making Coordinator
Family Services Of Northwestern Pennsylvania
Sharon , PA
03.2021 - 10.2021
- Gathered and organized materials to support operations.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Entered data, generated reports and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Managed office activities by maintaining communication between clients, tracking records and filing all documents.
- Entered and maintained departmental records in company database.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Oversaw technical, operational, clerical and customer service support activities.
Social Work Intern
Help Network Of Northeast Ohio
Youngstown, Ohio
02.2020 - 06.2020
- Offered community resource guidance to clients to meet family needs for assistance.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Offered employment counseling and provided referrals to community outreach programs to help clients gain independence.
- Interviewed clients and family members to obtain key information for case planning and management.
- Attended over [Number] hours of meetings, conferences and training courses to advance professional knowledge of social work.
Intern Trumbull Family Fitness
Trumbull Family Fitness
Warren Oh, Ohio
06.2017 - 09.2017
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Encouraged participation and increased enjoyment with fun routines and music accompaniment.
- Minimized injury risks by advising clients about form and proper clothing.
- Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Promoted total wellbeing by encouraging students to improve nutrition, weight control and lifestyle.
- Demonstrated correct use of gymnastic and exercise equipment for students to achieve maximum benefits.
- Carried out day-day-day duties accurately and efficiently.
Volunteer
Goodwill Industries Of Youngstown
Youngstown , Ohio
03.2017 - 05.2017
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Greeted visitors and answered questions about program, requirements and opportunities.
Police Officer
City Of Warren Police Department
Warren, OH
11.1995 - 01.2013
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence and questioned witnesses.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Conducted preliminary investigations at scenes of major crimes.
- Patrolled assigned areas to check homes, businesses and public roads for signs of disturbance.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Apprehended offenders and conducted interviews and interrogations.
- Engaged with local individuals and community leaders to discuss crime reduction strategies.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Determined appropriate course of criminal prosecution by analyzing and evaluating information.
- Booked suspects into custody by processing mug shots and fingerprints.
- Worked with investigations team to surveil and capture offenders for possession and distribution of illegal narcotics and prescription drugs.
- Coordinated swift and tactical responses to wide range of criminal issues.
- Conducted thorough investigations of serious injury and fatality traffic accidents.
- Executed operational protocols for criminal and non-criminal violations.
- Debriefed arrested individuals to collect important information for ongoing investigations.
- Developed organizational system for case records, reports, logs and agendas.
- Checked accuracy and integrity of collected information to identify optimal course of investigation.
- Validated evidence for admissibility and preserved evidence to be utilized court hearings.
- Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
- Processed, verified and utilized tips to initiate speedy resolutions for investigations.
- Reported deficient streetlights, signs and road surfaces to keep residents safe.
- Maintained tight controls during static and mobile surveillance operations to protect validity and usefulness of evidence collected.
- Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
Education
Bachelor of Social Work - Social Work
Youngstown State University
Youngstown, OH12.2020
Skills
- Verbal and Written Communication
- Contract Negotiation
- Staff Supervision
- Database Management
- Project Coordination
- Team Management
- Strategic Planning
- Work Planning and Prioritization
- Event Planning
- Writing Requirements
- Staff Training
- Resource Allocation
- Customer Service
- Coordinating Reservations
- Assignment and Project Coordination
- File and Data Retrieval Systems
- Special Event Coordination
- Regulatory Compliance
- Patient Scheduling
- Problem Resolution
- Presenting Ideas and Plans
- Discretion and Confidentiality
- Appointment Coordination
- Document Management
- Coordinating with Supervisors
- Calendar Management
- Employee Motivation
- Confidence and Drive
- Transportation and Logistics Coordination
- Remote Work Coordination
- Friendly and Relatable
- Variance Resolutions
- Adaptable and Resilient
- Consulting
- Recordkeeping
- Information Security
Timeline
Family Group Decision Making Coordinator
Family Services Of Northwestern Pennsylvania
03.2021 - 10.2021
Social Work Intern
Help Network Of Northeast Ohio
02.2020 - 06.2020
Intern Trumbull Family Fitness
Trumbull Family Fitness
06.2017 - 09.2017
Volunteer
Goodwill Industries Of Youngstown
03.2017 - 05.2017
Police Officer
City Of Warren Police Department
11.1995 - 01.2013
Bachelor of Social Work - Social Work
Youngstown State University
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