Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Miller

Redding,California

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated transportation professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated sales expertise, including competitive offerings, pricing and market positioning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

30
30
years of professional experience

Work History

Service Center / Terminal Manager

Yellow, Inc.
12.1993 - Current
  • Identified opportunities and found solutions for continuous improvement.
  • Managed time to cover daily sales, delivery and inventory requirements, and reconcile weekly payroll.
  • Led, built and developed team for modeling service excellence.
  • Organized and balanced multiple priorities within fast-paced environment.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Education

High School Diploma -

El Camino High School
South San Francisco, CA

Criminal Justice

College of San Mateo
San Mateo, CA

Skills

  • Leadership
  • Business Solutions
  • Organizational Systems
  • Internal Auditing
  • Professional Relationships
  • Employee Coaching and Mentoring
  • Operational Efficiency
  • Staff Supervision
  • Operational Standards
  • Employee Performance Reviews
  • Efficient Service
  • Financial Reporting
  • Corrective Actions
  • Confidential Records Management
  • Risk Management
  • Staff Evaluations
  • Complex Problem-Solving
  • Performance Tracking and Evaluations
  • Payroll
  • Managing Operations and Efficiency
  • Negotiation and Conflict Resolution

Timeline

Service Center / Terminal Manager

Yellow, Inc.
12.1993 - Current

High School Diploma -

El Camino High School

Criminal Justice

College of San Mateo
Jeffrey Miller