Jeffrey Miller
Saint Louis,Missouri
Summary
Accomplished Operations and Facilities Manager with expertise in facility management, preventive maintenance, and operational efficiency. Committed to ensuring safety and compliance while optimizing processes for cost reduction. Strong communication and organizational skills, with demonstrated success leading teams to improve the efficiency and effectiveness of business operations.
Overview
4
4
years of professional experience
Work History
Operations and Facilities Manager
TierPoint
St. Louis, MO
04.2026 - Current
- Proactively assess requirements to optimize operational efficiency of a multimillion dollar critical facility.
- Coordinate regular testing and preventive maintenance of critical facilities infrastructure.
- Deliver accurate monthly facility capacity metrics to inform decision-making.
- Ensure adherence to all facility standards for safety and compliance.
- Maintain solid understanding of mechanical, electrical, life safety, and security systems.
- Apply knowledge of building management systems and controls for enhanced performance.
- Provide quality internal and external customer service surrounding the Company values.
- Establish and enhance operations processes to drive efficiency and lower operational costs
Operations and Facilites Lead
TierPoint
St. Louis, Missouri
06.2022 - 04.2026
- Established and enforced best practices for infrastructure maintenance and hardware management, enhancing system reliability.
- Monitored power usage, cooling, and space capacity to ensure operational efficiency.
- Coordinated preventive maintenance schedules for electrical, mechanical, and cooling systems to optimize operational uptime.
- Conducted routine inspections to maintain system reliability and prevent failures.
- Supervised and mentored technicians, delivering technical guidance and support.
- Collaborated with vendors for equipment installations, upgrades, and repairs.
- Provided exceptional internal and external customer service aligned with company values, fostering positive stakeholder relationships.
Education
Master of Arts - Educational Leadership And Management
Lynn University
Boca Raton, FL06-2012
Bachelor of Arts - Education
Western Michigan University
Kalamazoo, MI06-2006
Skills
- Critical facility management
- Operational efficiency
- Preventive maintenance
- Infrastructure maintenance
- Facilities management
- Building systems
- Building operations
- Technical documentation
- Team leadership
Timeline
Operations and Facilities Manager
TierPoint
04.2026 - Current
Operations and Facilites Lead
TierPoint
06.2022 - 04.2026
Master of Arts - Educational Leadership And Management
Lynn University
Bachelor of Arts - Education
Western Michigan University