JEFFREY MOORE
Dover,DE
Summary
Talented professional looking to use experience, work ethic, and leadership qualities to continue growth within the hospitality industry.
Overview
23
23
years of professional experience
Work History
Head Chef
Skyline Catering LLC
08.2020 - Current
- Catering sales $250K in 2022
- Catering sales $512K in 2023
- Establish line processes to maintain consistency in quality, quantity and presentation
- Performs inventory management and supply ordering to maintain fully stocked kitchen
- Maintains food cost at or below 25% to support business targets
- Created recipes and prepared advanced dishes.
- Responsible for creation of catering menus
- Handles all recipe development
- Leads all catering events in respect to back of house
- Train to handle all allergen sensitive customers
- Inspection of kitchen to observe food preparation quality, food appearance and cleanliness of production and service areas
- Hired, managed and trained kitchen staff
- Engagement with the community through business networking
Chef Manager
ARAMARK- Delaware State Univ
04.2019 - 08.2020
- Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands
- Pitched in to work line during busy periods or in place of sick employees
- Monitored line processes to maintain consistency in quality, quantity and presentation
- Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates
- Supervised 49 person team producing more than 1100 customers per day
- Maintained 24% food cost with over $90K in sales on weekly basis
Membership & Special Event Liaison
Central Delaware Chamber of Commerce
08.2017 - 05.2018
- Responsible for membership retention through calls and outreach of more than 300 per month
- Account Receivable calls to collect back due balances
- Supported Director of Special Events in assisting with event set-up
- Assisted with sponsorship for special events by member outreach
- Led 5 Star Member with over 75 members and growing
- Managed Ambassador Program which supports outreach to members
- Prepared flyers and other membership Marketing materials
- Coordinate Ribbon Cuttings
- Cultivated relationships between community leaders and local businesses
- Educated members on Chamber's benefits
Commercial Sponsorship Coordinator
436 Force Support Squadron - Dover Air Force Base
02.2015 - 08.2017
- Coordinated and managed sponsorships which resulted in over $95K for FY16 and $145K for FY17
- Represented organization by networking and connecting downtown business leaders with military community
- Sold and managed all commercial advertising which resulted in $11K for FY16 and $15K for FY17
Food & Beverage Operations Manager
436 Force Support Squadron - Dover Air Force Base
02.2013 - 02.2015
- Maintained daily operations at King Pin Café
- Implemented Marketing plans which increased sales FY13 and FY14
- Created Operations Manual
- Coordinated with Sponsorship for giveaways
- Maintained food safety standards at all times
- Addressed guest concerns and resolved all issues to guests' satisfaction
- Delivered quality service with warm and welcoming environment
- Maximized customer service by training staff, overseeing operations and resolving issues
Chef Manager
ARAMARK Corporation / CIGNA Insurance
07.2011 - 04.2012
- Opened new account with sales $400K
- Assisted in decision making during construction phase
- Implemented Marketing strategy, which double sales goals within first 3 months
- Conducted weekly sales meetings with team members to establish merchandising, sales and profit objectives
- Developed and maintained positive working relationships with others to reach business goals
- Supervised, trained and developed team members in accordance with company policies and procedures
Executive Chef
ARAMARK Corporation / Elkview Country Club
03.2011 - 07.2011
- Interim position
- Oversaw kitchen operation for 600 member private country club
- Streamlined existing menus for dining and catering which increased sales over prior year
- Worked with Food Service Director to focus on partnerships with local businesses
Chef Manager
ARAMARK Corporation / Perdue Processing Plant
06.2010 - 03.2011
- Oversaw cafeteria operations with sales of $300K
- Implemented ARAMARK\'s Marketing strategy which resulted in increased sales of 10% within first 4 months
- Worked with plant management on implementation of catering within plant office
- Partnered closely with local vendors
Chef Manager
ARAMARK Corporation / Nanticoke Memorial Hospital
09.2009 - 05.2010
- Oversaw food court operations of $195K in annual sales
- Coordinated production of approximately 100 patient meals daily
- Coordinated 10 to 15 catering events monthly
- Increased patient satisfaction by 80%
Food Production Manager
ARAMARK Corporation / University of Delaware
10.2001 - 09.2009
- In charge of daily food production for food court operations. Worked with Food Service Director on customer service strategy
- Made all purchases for operation which average from $12K to $20K per week
- Designed operational menus as well as working with Registered Dietitian on specific menus for students who had special diets or allergies
- Assisted in financial area of operation
- Worked with Marketing to design print media for operation
Education
Associate of Applied Science - Culinary Arts
Johnson & Wales University
Providence, RI1995
Skills
- Great Verbal and Written Communication Skills
- Unsurpassed Work Ethic
- Excellent Customer Service
- Community Outreach
- Personable
- Networking
- Dependable
- Results Driven
- Over 3 years in Public Relations
Timeline
Head Chef
Skyline Catering LLC
08.2020 - Current
Chef Manager
ARAMARK- Delaware State Univ
04.2019 - 08.2020
Membership & Special Event Liaison
Central Delaware Chamber of Commerce
08.2017 - 05.2018
Commercial Sponsorship Coordinator
436 Force Support Squadron - Dover Air Force Base
02.2015 - 08.2017
Food & Beverage Operations Manager
436 Force Support Squadron - Dover Air Force Base
02.2013 - 02.2015
Chef Manager
ARAMARK Corporation / CIGNA Insurance
07.2011 - 04.2012
Executive Chef
ARAMARK Corporation / Elkview Country Club
03.2011 - 07.2011
Chef Manager
ARAMARK Corporation / Perdue Processing Plant
06.2010 - 03.2011
Chef Manager
ARAMARK Corporation / Nanticoke Memorial Hospital
09.2009 - 05.2010
Food Production Manager
ARAMARK Corporation / University of Delaware
10.2001 - 09.2009
Associate of Applied Science - Culinary Arts
Johnson & Wales University
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