Summary
Overview
Work History
Education
Skills
DLA Customer Service Assistance
Timeline
Generic

Jeffrey Moore

Baltimore,MD

Summary

Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 20 years of experience in leading organizational business units.

Overview

28
28
years of professional experience

Work History

Supply Technician

USCG
06.2005 - Current
  • Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.
  • Used identification tags, stamps and electronic marking tools to mark stock items.
  • Reviewed and verified quantities received against bills of lading, contracts and purchase requests.
  • Determined causes of discrepancies to make appropriate adjustments to correct inventory records and documents.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Provided supply chain guidance to team of 10 employees.
  • Created and implemented comprehensive supply chain management strategies.
  • Reduced inventory levels and improved supply chain visibility using strategic initiatives.
  • Streamlined inventory management processes to reduce supply chain costs and improve efficiency.

Mortgage Loan Originator

National Lending Corporation
02.2006 - 12.2015
  • Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
  • Worked with underwriters to fix application problems and resolve issues.
  • Explained different types of loans pertaining to client situations.
  • Prepared documents for customers, submitting and overseeing through each step of closing process.
  • Interviewed applicants to assess loan requirements before suggesting offers.
  • Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Checked loan documents for accuracy prior to closing.
  • Fielded customer complaints and provided solutions.
  • Assisted credit officers with loan applications to originate 76 loans

Supply Logistics Specialist

Aberdeen Proving Ground Base Management
01.2000 - 06.2005
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Generated documentation and information required for customer shipments.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Generated monthly performance reports to track and analyze shipping trends.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
  • Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.

Education

No Degree - Computer Science And Networking

Concord College
Athens, WV

Skills

  • Vendor Relationships
  • Property Disposal
  • Customer Satisfaction
  • Inspecting Tickets
  • Inventory and Supply Management
  • Client Correspondence
  • Operational Efficiency
  • Oral and Writing Communication
  • Customer Feedback
  • Supply Management
  • Team Goals
  • Complex Problem-Solving

DLA Customer Service Assistance

Provided Total Logistics Asset global services for US military agencies including repairable and non-repairable materials

Timeline

Mortgage Loan Originator

National Lending Corporation
02.2006 - 12.2015

Supply Technician

USCG
06.2005 - Current

Supply Logistics Specialist

Aberdeen Proving Ground Base Management
01.2000 - 06.2005

No Degree - Computer Science And Networking

Concord College

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Jeffrey Moore