Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Mosblech

Middleburg,Florida

Summary

Experienced Senior Field Engineer skilled in managing intricate projects and maintaining smooth operations. Proficient in troubleshooting technical issues and implementing successful solutions in demanding settings. Adept at leading teams and resolving technical challenges to improve operational efficiency, productivity, and safety.

Overview

22
22
years of professional experience

Work History

Senior Field Engineer

CB Direct
04.2021 - Current
  • Led installation and testing of advanced 12 volt and telematics equipment, ensuring compliance with industry standards.
  • Mentored junior technicians, enhancing technical skills and promoting best practices within the team.
  • Developed innovative solutions to streamline operations, significantly reducing downtime during critical projects.
  • Conducted thorough site assessments to identify potential risks and implement effective mitigation strategies.
  • Analyzed project workflows to identify bottlenecks, facilitating process improvements that enhanced overall productivity.
  • Improved project efficiency by streamlining communication and collaboration between team members.
  • Presented technical findings to clients in a clear, accessible manner, fostering trust in our expertise as Senior Field Engineers.
  • Demonstrated effective problem-solving skills by rapidly identifying root causes of issues leveraging experience technical knowledge to develop innovative solutions.
  • Conducted comprehensive site surveys to gather crucial information needed for successful project planning and execution.
  • Ensured regulatory compliance by maintaining current knowledge of industry standards and guidelines, applying them consistently across projects.
  • Completed complex installations under tight deadlines without sacrificing quality or customer satisfaction.
  • Led training sessions for internal staff members on relevant topics such as troubleshooting techniques or specific hardware applications related to installation tasks.

MECP Master Certified Installation Manager

Best Buy
07.2005 - 04.2021


  • Diagnosed computer and electrical failure with appropriate testing equipment.
  • Supervised as many as 5 other employees in the repair shop.
  • Specialized in repairing automotive electrical systems.
  • Trained and assisted staff in analyzing automotive electronics.
  • Interpreted schematic blueprints, wiring diagrams, performance specifications and service manuals.
  • Analyzed test results to locate and determine causes of malfunction.
  • Provided extensive training around vehicle on-board electronics and computer systems.
  • Provide training support to sales staff and other technicians.
  • Reviewed work orders and discussed them with technicians.
  • Communicated effectively with customers on future problems and repairs that might need to be addressed.
  • Maintained current certifications to comply with company and industry guidelines.

Assistant Manager

Advance Auto Parts
06.2003 - 11.2004
  • Communicated effectively with customers on future problems and repairs that might need to be addressed.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.
  • Cross-trained and backed up other managers.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Trained staff on operating procedures and company services.
  • Maintained up-to-date knowledge of product and service changes.
  • Interviewed job candidates and made staffing decisions.
  • Assigned employees to specific duties to best meet the needs of the store.

Education

High School Diploma -

State Of Florida Department of Education
01.2005

Technical Certification - vehicle electronics installation, troubleshooting and sales

Installer Institute
Holly Hill, FL
01.2005

Skills

  • Proven leadership experience
  • Field service support experience
  • Extensive experience in 12 volt equipment installation
  • Expertise in mobile electronics hardware and technology
  • Vehicle electrical systems specialist
  • Technical troubleshooting specialist
  • Proficient in data analysis tools
  • Proficient in schematic diagram analysis
  • Experience in staff training for installations
  • Hardware diagnostics
  • On site installation training and remote support
  • Experienced with various computer programs

Timeline

Senior Field Engineer

CB Direct
04.2021 - Current

MECP Master Certified Installation Manager

Best Buy
07.2005 - 04.2021

Assistant Manager

Advance Auto Parts
06.2003 - 11.2004

High School Diploma -

State Of Florida Department of Education

Technical Certification - vehicle electronics installation, troubleshooting and sales

Installer Institute

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Jeffrey Mosblech