Summary
Skills
Work History
Education
Timeline
Keywords
SaaS Applications & Other
Overview
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Jeffrey Musser

Jeffrey Musser

Birmingham,AL

Summary

Creative and efficient team member with wide-array of work experience. Strong knowledge base in sales, advertising, recruiting, writing, and customer relationship management software. Currently, operating a successful real estate team across 27 counties in Central Alabama. Effective in managing people, creating and visualizing marketing products, generating and employing systems, and delegating tasks. Interested in narrowing current skillsets in the administrative, operations and/or marketing space.

Skills

  • Business Development
  • Administrative Support
  • Contract Negotiation
  • Marketing Strategy Development
  • Database Management
  • Market Research
  • Client Relations
  • Social Media Marketing
  • Videography
  • Email Marketing
  • Recruitment
  • Process Improvement
  • Team Oversight

Work History

Realtor/Team Owner

EXP Realty, LLC Central
04.2021 - Current
  • Team owner and lead of 3 real estate agents and part-time admin
  • Produced over $50,000,000 in Gross Commission Income (GCI) after transition to new brokerage
  • Facilitated over 200 real estate transactions
  • Implemented white-labled moxo software and mobile app for team and clients to facilitate stronger and more secure communication
  • Implemented innovative marketing campaigns to reach new leads and agents
  • Systemized workflow through Monday.com CRM, Google Workspace, and multiple Customer Relationship Management (CRMs)
  • Regularly employ marketing campaigns for listings through Google Pay Per Click, Youtube, and Facebook Business Manager
  • Heavy reliance on connected systems from Flowcode, Jotform, and text codes to CRM of choice
  • Automate lead flow by using Zapier from Facebook lead forms
  • Create specific lead opportunities by using landing pages
  • Continued use of contactless methods for team, clients, leads to operate during pandemic and beyond
  • Organized yearly high end client events
  • Created and facilitated over 40 videos for Youtube and social media

Public Affairs Non Commissioned Officer

Alabama Army National Guard
08.2018 - Current
  • Attended months long training in Maryland for qualification and carried over 90% test scores while working remotely full time as a realtor
  • Research, prepare and disseminate news releases, articles, web-based material and photographs on Army personnel and activities
  • Gather information for military news programs and publications within unit and Army wide
  • Develop ideas for news articles
  • Arrange and conduct interviews
  • Write news releases, feature articles and editorials
  • Conduct media training
  • Produced photograph stories with photo cut lines
  • Produced non-narrative multimedia products
  • Supplement recruiting efforts with public relations media
  • Supplement in administrative task and work load
  • Managed COVID-19 response team across Alabama during pandemic which produced over 100 media pieces

Realtor

Keller Williams Hoover
10.2018 - 04.2021
  • Oversaw transition into two different CRMs in two years
  • Sold over 20 million in Gross Commission Income by second full year in real estate
  • Developed strategies through use of Jotform for client questionnaires
  • Crafted advertising campaigns and audiences to reach potential buyers through Facebook Business Manager to reduce commission rates for listing clients.
  • Promoted properties through targeted efforts in Facebook Business Manager to enhance revenue generation.
  • Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Advised and informed prospective clients on current market activities/condition.
  • Work as part of nationwide team called United Home Group

Officer Strength Accessions Non-Commissioned Officer

Alabama Army National Guard
01.2016 - 08.2018
  • Built hundreds of commission packets for newly appointed officers into Alabama Army National Guard (AL ARNG) for north half of state (Tuscaloosa to Huntsville)
  • Built officer transition packets for established officers coming from Active-Duty, Prior Service, and soldier members coming from other National Guard states
  • Recruited soon-to-be officers to join AL ARNG.
  • Leveraged technology for production team to assist in recruiting and tracking soldier members met at certain planned functions
  • Compiled weekly and monthly spreadsheets for superiors to project and forecast
  • Spearheaded efforts to lead state to top 5 in national scholarship recruiting campaign for two years. Refined recruiting and paperwork process for AL ARNG
  • Created share drive folders to streamline team and safeguard paperwork processes
  • Worked remotely
  • Regularly visited all north Reserve Officer Training Corps (ROTC) Programs to maintain accurate numbers, give briefs, and train
  • Annually attend training for ROTC students at Ft. Knox, KY to be recruiting liaison for state of Alabama.

Production Recruiter

Alabama Army National Guard
02.2013 - 01.2016
  • Recruit over 100 eligible persons at University of Alabama and various places for Alabama Army National Guard (AL ARNG)
  • Securely gathered all pertinent documents for enlistment process
  • Transported qualified applicants from home of record to processing station in Montgomery, Ala. to validate and complete enlistment and contract
  • Properly maintained company vehicle with zero issues
  • Maintain communication with all new enlistees for monthly weekend drill duties until transition for basic training
  • Embed with University of Alabama Reserve Officer Training Corps (ROTC) to further strengthen partnership between ROTC and AL ARNG.
  • Create pipeline of ROTC cadets under Simultaneous Membership Program (SMP).
  • Handle all SMP matters relating to Soldier, ROTC, and their respective unit.
  • Brief SMP to commanders.
  • Continually meet assigned mission for each fiscal year.
  • Engage with University personnel and offices to increase awareness of opportunities in AL ARNG.
  • Work events to engage students and staff members on campus about joining AL ARNG.
  • First recruiter to create lead capture system for all events on and off campus with use of iPad and secure form
  • Worked with Army National Guard marketing to tailor specific ads for University of Alabama students
  • Handled budgets of up to $20,000 per fiscal year between AL ARNG and University of Alabama contractors to help create specific marketing campaigns on campus.
  • Awarded highest badge (Master) in recruiting by continually meeting mission.
  • Worked as part of team while recruiting

Infantryman

Alabama Army National Guard
09.2011 - 02.2013
  • Operated and maintained weapons and communications equipment
  • Led and conducted tactical field training exercises
  • Communicated urgent orders and directions effectively to squad
  • Established and commanded field communication operations
  • Maintained physical conditioning to operate under duress
  • Worked day job and fulfilled monthly part-time duty as infantry soldier

Sales Associate

Alabama Outdoors
03.2012 - 10.2012
  • Work as part of team to achieve daily and monthly sales goals.
  • Specific niche in selling hard goods for company
  • Developed rapport with customers to understand their needs and what products would suit their desired endeavor or trip
  • Organized racks and shelves to maintain proper visual appeal of store
  • Kept work areas clean at all times.
  • Provided repeat customers with exceptional care and attention
  • Maintained up-to-date knowledge of all product and service offerings to better serve customers and team members
  • Suggested accessories and complementary purchases as needed
  • Proposed emerging brands to head buyer staff to carry in store

Trainee

Alabama Army National Guard
10.2010 - 08.2011
  • Completed 22-week training for infantry school at Ft Benning GA
  • Completed three-week airborne/parachutist school in Ft Benning GA
  • Selected for Special Forces training and completed rigorous three-week preparation course in Ft Bragg NC and Camp Mackall NC
  • Trained at Special Forces Assessment and Selection (SFAS)
  • Maintained highest physical standard during training with evaluations of 300 out of 300 on Army Physical Fitness Test

Education

No Degree - Recruiting And Retention

Strength Maintenance Training Battalion
Little Rock, Arkansas, United States
2013

No Degree - Infantry

United States Army Infantry School, Fort Benning
Fort Benning, GA
2011

No Degree - Public Affairs And Public Policy Analysis

Defense Information School
Fort George G Meade, MD
2019

Bachelor of Arts - Journalism

The University of Alabama
Tuscaloosa, AL
2010

Timeline

Realtor/Team Owner

EXP Realty, LLC Central
04.2021 - Current

Realtor

Keller Williams Hoover
10.2018 - 04.2021

Public Affairs Non Commissioned Officer

Alabama Army National Guard
08.2018 - Current

Officer Strength Accessions Non-Commissioned Officer

Alabama Army National Guard
01.2016 - 08.2018

Production Recruiter

Alabama Army National Guard
02.2013 - 01.2016

Sales Associate

Alabama Outdoors
03.2012 - 10.2012

Infantryman

Alabama Army National Guard
09.2011 - 02.2013

Trainee

Alabama Army National Guard
10.2010 - 08.2011

No Degree - Recruiting And Retention

Strength Maintenance Training Battalion

No Degree - Infantry

United States Army Infantry School, Fort Benning

No Degree - Public Affairs And Public Policy Analysis

Defense Information School

Bachelor of Arts - Journalism

The University of Alabama

Keywords

BS Journalism, minor Computer Application, US Army NG, Special Forces training, Airborne Qualified

SaaS Applications & Other

  • Sales CRM: Salesforce (certification in process), Hubspot, Lofty (formerly Chime), KW Command, Monday.com, Brivity
  • Automation: Zapier
  • Forms: Jotform, Google forms
  • Video Email: Bombbomb, Dubb
  • Editing & Creative: Adobe Premiere, Capcut, Canva, Frame.io
  • Application Software: Microsoft Excel, Microsoft Word, Google Sheets, Google Docs
  • eSign: Docusign, Skyslope, Dotloop
  • Artificial Intelligence: ChatGPT, Gemini
  • Other: Moxo, Google Workspace, Adobe products, Flowcode, Typeset

Overview

14
14
years of professional experience

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Jeffrey Musser